- Trace Systems Inc (Shaw AFB, SC)
- Job Overview Job Title: Helpdesk Specialist II Location: Shaw AFB, SC This position is pending contract award. Job Responsibilities Trace Systems is actively ... recruiting for a Helpdesk Specialist II to support the AFCENT Combined Air...responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call prioritization,… more
- Robert Half Technology (Travelers Rest, SC)
- Description We are looking for an experienced IT HelpDesk /Systems Administrator to join our team in the Greenville area. This long-term contract position involves ... advanced systems and network administration tasks. Responsibilities: * Deliver Tier 1 and Tier 2 technical support...tasks. Responsibilities: * Deliver Tier 1 and Tier 2 technical support for hardware, software, and network-related… more
- BAE Systems (Columbia, SC)
- …Administrator to fulfill a role in our TechOne Service Center providing 24/7 Tier 2 Technical Helpdesk and operational support for the Executive Office ... of the US Attorneys. The primary scope of duties include: + Provide 24/7 remote, over-the-phone administration, support, and technical assistant to EOUSA and USAO IT Systems Manager Staff in 94 US Attorney Offices. + Provide 24/7 managing and monitoring of… more
- GovCIO (Columbia, SC)
- **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. ... meet with customer representatives. **Responsibilities** + Manage and mentor Tier 1 Service Desk Technicians, ensuring that all government...accurate routing of tickets that cannot be handled by tier 1. + Follow ITIL best practices for Incident… more
- Grant Thornton (Columbia, SC)
- …of configuration decisions, process flows, and system dependencies. + Provide Tier 2 support for absence-related inquiries and escalate complex issues as ... Dynamic Skills, OTBI reporting, or PowerPlatform integrations. + Knowledge of HR Helpdesk systems and ticketing workflows. + Exposure to M&A integration projects and… more