- TEKsystems (Coppell, TX)
- …to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help ... desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of Active Directory Working knowledge of Domain… more
- TEKsystems (Coppell, TX)
- …We are looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are ... 90% of the way through studies, please still apply! Job Type & Location This is a Contract position based out of Coppell, TX. Pay and Benefits The pay range for this position is $16.25 - $18.00/hr. Eligibility requirements apply to some benefits and may depend… more
- Lumen (Austin, TX)
- …committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver ... on any assigned actions. + Using Solarwinds and Web Helpdesk access this position will monitor and isolate layer...or equivalent IT technology awareness. Candidate has demonstrated technical helpdesk experience. + 5 + year of technical customer… more
- TEKsystems (Austin, TX)
- …skills to support internal users via phone and chat. Key Responsibilities: + Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, printers, ... high performance in a metric-driven environment Qualifications: + 2-3 years of helpdesk experience in a corporate/enterprise setting + Experience with Windows 10/11,… more
- Grant Thornton (Dallas, TX)
- …of configuration decisions, process flows, and system dependencies. + Provide Tier 2 support for absence-related inquiries and escalate complex issues as ... Dynamic Skills, OTBI reporting, or PowerPlatform integrations. + Knowledge of HR Helpdesk systems and ticketing workflows. + Exposure to M&A integration projects and… more
- Capital One (Plano, TX)
- …One's developer journey. Your mission will be to conceptualize, design, and implement top- tier solutions that elevate the daily work of our software delivery teams, ... customer support efforts. + Experience in managing a product with a significant helpdesk footprint. + Familiarity with tools such as JIRA and ServiceNow used as… more
- Public Consulting Group (Austin, TX)
- …projects independently upon request or in support of independent initiatives + Provides Tier 3 support via Zendesk helpdesk . **Required Skills** + Expertise or ... ability to independently learn a variety of the EDPlan concepts, practices, and procedures. + Relies on extensive experience and judgment to plan and accomplish goals. + Creative problem-solving ability and results-orientation. + Commitment to exceptional… more