- Quality Technology Services, LLC (Suwanee, GA)
- …Third Shift: Midnight - 9 AM, days vary **What You Will Do:** + Provide tier 1 technical support to troubleshoot customer/employee issues. + Answer phones and ... respond to customer/employee requests. + Respond to internal Helpdesk support tickets. + Respond to alarms and take appropriate action to correct the problem or… more
- Red Cat Holdings (Valdosta, GA)
- …plan and manage deployment of new systems and procedures. Technical Support + Provide Tier 1 and Tier 2 support for hardware, software, and network ... issues across Windows, macOS, and Linux systems + Respond to helpdesk tickets in...8 years relevant experience + Demonstrated ability to handle Tier 1 and Tier 2… more