- Applied Research Associates, Inc. (Raleigh, NC)
- …of passion, freedom, service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and rapidly ... related disciplines. The successful applicant will: + Monitor the helpdesk ticket queue and respond to requests based on...within the ticketing system and contribute to internal documentation. ** Tier 1 Cloud Support Position Requirements:** +… more
- Robert Half Technology (Charlotte, NC)
- Description + Deliver Tier 1 and Tier 2 support for Windows 10/11 desktops, laptops, and related hardware/software. + Manage user identities, access, and ... (Exchange Online, Teams, OneDrive, SharePoint). + Monitor and respond to helpdesk requests promptly, ensuring efficient resolution and positive user experiences. +… more
- CREO (Durham, NC)
- …product strategy, and financial targets. + Oversees the delivery of all managed services, including Tier 1 and 2 helpdesk support and IT asset management, to ... with the marketing function. Further responsibilities are to improve internal systems (execution, and reporting), and to templatize delivery solutions and Statements… more