- Verint Systems, Inc. (Sacramento, CA)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase ... QTC modules (Quoting, Configurator, Order Management, Install base, Pricing and Service contracts), EPBCS, BI reporting like OAC, ORBIT, Cubes. **Principal Duties… more
- Amazon (Sunnyvale, CA)
- …product experience. We ensure our overall Alexa experience is consistently meeting a high customer bar. Basic Qualifications - Experience with feature delivery ... team is central to delivery of an Generative AI-based service at a high quality bar. The...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Kelly Services (San Francisco, CA)
- …Not provided Executive Summary We are seeking a strategic, resourceful, and high -performing Associate Manager, CRM to support US Local Markets growth campaigns and ... and thrives in a fast-paced environment supporting multiple cross-functional teams and high -impact projects. Key Responsibilities + Own and execute CRM strategy for… more
- Sharp HealthCare (San Diego, CA)
- …Examples of positive outcomes include but are not limited to improved customer retention and satisfaction, increased adoption of self- service tools, reduced ... **Job Status** Regular **Shift** Day **FTE** 1 **Shift Start Time** **Shift End Time** Master's Degree; Bachelor's Degree **Hours** **:** **Shift Start Time:** 8… more
- Ryder System (Sacramento, CA)
- …maintains good relationships with customer and IT colleagues to meet expected customer service levels. + Familiar with project management techniques and may ... architectures, and services that solve complex business requirements. Identify service delivery conflicts to implement alternatives, while communicating issues of… more
- Intuit (Mountain View, CA)
- …and engagement. You will bring bold thinking, a deep passion for solving customer problems, an exceptional ability to accelerate velocity, and drive industry leading ... per day. Being the core engine behind offering any service on the platform, it's essential to ensure the...test hypotheses, validate assumptions and measure success + Deep customer empathy and curiosity; deeply understands customer … more
- ServiceNow, Inc. (Santa Clara, CA)
- …critical role in reimagining customer support workflows by embedding AI into end -to- end service processes. From **self- service , deflection, and ... world work better for everyone. **Team & Role** **Organization: Customer Service & Support (CSS) - AI...a **Senior** **Staff Technical Program Manager** to join this high -impact team and drive the execution of our most… more
- Walmart (Sunnyvale, CA)
- …servant leader and is consistently humble, self-aware, honest, and transparent. Service to the Customer /Member: Delivers expected business results while ... join International Digital Experiences team.As a Manager of International back- end team, you will be responsible for leading a...drive value and Every Day Low Prices for customers/members. Service to the Customer /Member: Adopts a holistic… more
- Intuit (San Diego, CA)
- **Overview** Customer Success is driving Intuit's transformation to become an "AI-driven expert platform", innovating on the way customers access expertise and ... digitizing the services industry. These customer experiences are delivered through offerings such as TurboTax Live and QuickBooks Live and extend to how customers… more
- KBR (El Segundo, CA)
- …the customer organization to deliver results + Strong networking, interpersonal, customer service skills, team building and problem-solving skills with an ... SME Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high - end engineering and advanced technology solutions to our customers in… more