- Michaels (VA)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... Store - VA BCH-CHESAPEAKE/CROSSWAYS, VA Deliver a customer centric shopping experience by managing and delivering...for store conditions and results + Ensure all front end policies and procedures are followed; achieve your KPIs… more
- General Dynamics Information Technology (Arlington, VA)
- …in a way that is easily understood. You will need to maintain a high -level customer service focus, exhibiting expertise, courtesy, timeliness, and ... customer service and phone support service to 4,000 end -user community. + Perform...projects to promote rapid improvement turnaround. + Maintains a high -level of customer service focus,… more
- SAIC (Stafford, VA)
- …DCSA mission under a single IT environment (ie, One IT). **Job Description** + Supports customer service requests and IT service delivery within the IT ... customer satisfaction benchmarks and metrics. + Provides weekly, monthly, and customer service ad-hoc reports. + Executes change management to perform… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …of three (3) years of experience in an IT support or customer service role, with a strong emphasis on end -user satisfaction. + Solid technical background ... part in keeping operations running smoothly while delivering exceptional service to end users. This is a...issues. + Monitors incidents and tracks resolution within the customer Service Level requirement by documenting all… more
- Amazon (Arlington, VA)
- …advice on how to improve business input metrics that drive growth and improve end customer experience. Identify what is hindering growth, develop solutions, and ... ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high ...Partners supported by this role may span numerous Brands, end Customer segments, and product categories. **This… more
- CACI International (Chantilly, VA)
- …shifts, to support 24x7 mission-critical operations. * Demonstrated customer service orientation, with experience supporting end users across phone, email, ... * Provide face-to-face (walk-up) support where applicable, ensuring responsive, courteous customer service . * Monitor system performance and alerts, identifying… more
- Suburban Propane (Roanoke, VA)
- …records. **Responsibilities** * Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times * Maintain an ... 3 years of experience in a customer service role * Minimum of a High ...in a manner consistent with applicable laws. To that end , the Company welcomes such applicants in accordance with… more
- TD Bank (Vienna, VA)
- …to all aspects of AML and ATF laws. The primary responsibility of the FCRM Customer Exit and Watchlist Management team is to oversee the financial crime customer ... increased financial crime risk, in compliance with the bank's Customer Exit Standard. The team is also responsible for...moderately to complex risks and resource requirements; may lead end -to- end processes or functional programs + Contact… more
- Cayuse Holdings (Richmond, VA)
- …Mission, Vision, and Core Values of Cayuse. **Responsibilities** **Key Responsibilities** + Provides high -quality customer service to the client, for the ... **Pay Rate:** $23-$27 per hour **The Work** The Senior Service Desk Agent provides customer service...+ IP Telephony setup and support. + Creation of end user accounts and setting permissions. + End… more
- SAIC (Norfolk, VA)
- …fast-paced environment + Outstanding analytical, problem solving skills, and excellent customer service + Excellent Interpersonal, written, and oral ... **Description** SAIC is seeking an **IT Service Desk Analyst** to support the Navy's ...and intelligence markets. Our robust portfolio of offerings includes high - end solutions in systems engineering and integration;… more
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