- Amazon (Santa Clara, CA)
- …making API calls, confirming outcomes, and exploring alternatives across hundreds of customer service intents, while adapting to changing policies. - Lifelong ... - Research and development of LLM-based chatbots and conversational AI systems for customer service applications. - Design and implement state-of-the-art NLP and… more
- Merck (Sacramento, CA)
- …Experience Design, Customer Experience Management, Customer Feedback Management, Customer Segmentation, Customer Service , Customer Strategy, ... **Job Description** The Virology Customer Representative is a key member of the...to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click… more
- JBT Corporation (CA)
- …additional time in which customers would be invoiced. Take and respond to customer service , emergency, and breakdown calls during business hours. (Could be ... additional time in which customers would be invoiced. Take and respond to customer service , emergency, and breakdown calls during business hours. (Could be… more
- Enterprise Mobility (San Francisco, CA)
- … Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, ... and leasing company in North America and we are hiring now! We are working toward our shared vision...calls as assigned + Provide a high level of customer service by assisting customers and assessing… more
- Enterprise Mobility (Stockton, CA)
- … Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, ... and leasing company in North America and we are hiring now! We are working towards our shared vision...calls as assigned + Provide a high level of customer service by assisting customers and assessing… more
- Amazon (Santa Clara, CA)
- …definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or NLP to transform ... A typical day for an Applied Scientist in the Customer Service science team involves a combination...a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding… more
- Amazon (Sunnyvale, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... with customer 's enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer success programs through… more
- Amazon (Santa Clara, CA)
- …(GenAI), Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As an Applied ... definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or NLP to transform… more
- Amazon (Santa Clara, CA)
- …Science, Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As a Senior ... definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging Data Science, Agentic AI, GenAI, ML,… more
- SAP (San Francisco, CA)
- …+ SAP Customer Experience (CX) - Knowledge of e-commerce, sales, customer service , and marketing processes. + SAP Business Transformation Management (BTM) ... As an Account Executive within the SAP Academy for Customer Success, you will be responsible for the following:...of these guidelines may result in disqualification from the hiring process. Requisition ID: 434537 | Work Area: Sales… more