- Mass Markets (Wichita, KS)
- …industry-leading organization. We're hiring Bilingual Contact Center Representatives to support inbound and outbound customer service , sales, and account ... dynamic environment Preferred (Not Required): + 1+ year of experience in customer service , technical support, inside sales, back-office, chat, or administrative… more
- Mass Markets (Wichita, KS)
- …RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions. ... with excellent interpersonal skills Preferred + 1+ year experience in customer service , sales, technical support, or administrative roles (especially… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential end ... - 9:00pm** **4** **12:30pm -9:00pm** **5** Responsible for routine/basic inbound call, outbound call, email, and web chat services,...0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other… more
- Mass Markets (Wichita, KS)
- …excellent interpersonal skills Preferred (Not Required) + 1+ year experience in customer service , sales, technical support, or administrative roles + Experience ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Mass Markets (Wichita, KS)
- …is the result of intention, effort, and execution. We're currently seeking experienced Customer Service Supervisors to lead teams supporting a variety of ... Responsibilities: + Lead and coach a team of 15-20 inbound sales and service agents. + Monitor...Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service… more
- Humana (Topeka, KS)
- …to make an impact** **Required Qualifications** + Minimum 1 year of customer service experience, including the ability to effectively de-escalate challenging ... serving our customers with excellence. **Key Responsibilities:** + Responsible for taking inbound calls and assisting providers in determining whether a specific … more
- DoorDash (Lenexa, KS)
- …and enjoy a variety of duties + You have experience within retail, customer service , food and beverage, administrative, healthcare or similar industries where ... you perform a variety of tasks + You have customer facing experience and love to delight customers +...NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and… more
- Mass Markets (Wichita, KS)
- …work ethic. A background in call center operations management is required, and customer service , technical support, or back-office experience is preferred. This ... a team of 5-10 call center supervisors responsible for inbound and outbound representatives + Responsible for coaching and...representatives + Responsible for coaching and developing reports on customer service processes and best practices. +… more
- Mass Markets (Wichita, KS)
- …Key Responsibilities: + Lead and manage a team of 15-25 front-line agents handling inbound customer service calls. + Coach and develop team members ... like you to manage and support a team of customer service agents working on a variety...+ Oversee payroll submissions and ensure accuracy. + Support hiring , onboarding, coaching, and performance management. + Manage remote… more
- Mass Markets (Wichita, KS)
- …and procedures Key Responsibilities: + Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls. + Coach and develop ... dedicated individual to manage and support a team of customer service agents working on a variety...+ Implement and audit quality assurance strategies to maintain service excellence. + Manage hiring , onboarding, coaching,… more