- Fiserv (Alpharetta, GA)
- …product module. You will collaborate with AI product partners, Engineering, and Customer Success teams to scope, prioritize, bring to market, and iterate ... modern data technologies within the cloud. + Deeply understand customer needs (own data-driven customer journeys to...of data products, such as APIs, data platforms, and self- service analytics and dashboard UI reporting tools with the… more
- Lincoln Financial (Atlanta, GA)
- …groups in the assigned territory. You will work with Advisors, Registered Representatives , Brokers, Plan Sponsors and Participants in the assigned territory to ... sales support tools, marketing ideas, etc.) to assigned Advisors, Registered Representatives , Brokers and/or Plan Sponsor/Participants. + You will build and maintain… more
- Fiserv (Alpharetta, GA)
- …technologies and automation to create exceptional internal and external customer experiences. Partnering with business stakeholders, you will provide expertise ... and IT teams to implement and support new capabilities within the Contact Service Technology stack. + Integrate leading-edge AI solutions and automation into Contact… more
- Fiserv (Alpharetta, GA)
- …Center applications, leveraging modern technologies and automation to power exceptional customer experiences-both internally and externally. You will be the go-to ... and support new capabilities within the Contact Center Technology stack and self- service platforms. + Lead efforts to integrate AI-driven automation and natural… more
- Teledyne (GA)
- …sales team. This position will champion our culture of providing customer service excellence. **Essential Duties and Responsibilities** **Strategic Leadership:** ... adoption, share best practices for account and opportunity management, and champion customer service excellence. ** Customer , Channel and Relationship… more
- Fiserv (Alpharetta, GA)
- …implementing AI-driven solutions that enhance our business processes and customer experiences. You'll work collaboratively with cross-functional teams to leverage ... software quality. + Work with CCaaS solutions to enhance customer interaction platforms through AI-driven automation and analytics. +...to have:** + Experience with Contact Center as a Service (CCaaS) platforms such as Genesys, Five9, or Amazon… more
- Fiserv (Marietta, GA)
- …need to have:** + High school graduate/GED + Minimum of 1 year collections and/or customer service experience. + Prior experience working in a call center **What ... a pre-set goal objective. + Utilize skip-tracing tools to obtain up-to-date customer information. + Provide daily coverage of all accounts until payment arrangements… more
- Fiserv (Atlanta, GA)
- …military experience. + 8+ years of experience in client relationship management, service delivery, and/or sales to C-Level executives within the financial services ... and plans leading to increased client reference ability, revenue growth, sales, and end customer product usage + Ability to travel 30-50% **What would be great to… more
- Securitas Security Services USA, Inc. (Atlanta, GA)
- …datacenter to ensure the protection of assets and property. Provides strong customer service , access control, loss prevention, incident response, observation and ... request clarification or explanations from superiors or authorized company representatives . + Serves as a key point of client...of client contact to ensure the delivery of high-quality customer service for assigned account; evaluates … more
- Mass Markets (Savannah, GA)
- …center supervisors overseeing inbound and outbound operations. + Coach supervisors on customer service best practices and operational excellence. + Monitor and ... Representatives make a difference to customers and the company, providing over-the-phone customer service , sales, and technical support. We provide all new… more