• Contact Center Trainer

    Mass Markets (Garden City, GA)
    …our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for a ... assessments, feedback, and performance metrics. + Collaborate with operations and quality teams to identify training needs and performance gaps. + Maintain accurate… more
    Mass Markets (06/04/25)
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  • Contact Center Quality Assurance Manager

    Mass Markets (Garden City, GA)
    …clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a ... Analyze quality trends and provide actionable insights to operations and training teams . + Ensure compliance with client standards, internal policies, and regulatory… more
    Mass Markets (06/04/25)
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  • Contact Center Operations Supervisor

    Mass Markets (Garden City, GA)
    …our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for a ... issues and ensure timely resolution. + Collaborate with QA, Training, and Workforce teams to align on goals and improve service delivery. + Analyze performance… more
    Mass Markets (06/04/25)
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  • Bilingual Spanish Call Center Representative

    Mass Markets (Garden City, GA)
    …our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. Are you fluent in Spanish ... precision and attention to detail. + Escalate complex issues to the appropriate teams when necessary. + Adhere to company policies and procedures during all customer… more
    Mass Markets (06/04/25)
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