- Mass Markets (Killeen, TX)
- …clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. Are you a persuasive ... customer needs effectively + Research account details and collaborate with internal teams to resolve issues + Manage customer accounts and process orders accurately… more
- Sedgwick (Irving, TX)
- …you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work(R) Fortune Best Workplaces ... in Financial Services & Insurance Disability Representative Sr. **Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must… more
- Mass Markets (TX)
- …our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a highly ... preferably within a BPO environment. + Proven experience in leading and managing teams in a dynamic, high-performance setting. + Strong understanding of BPO industry… more
- Mass Markets (TX)
- …our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a dynamic ... years in a leadership role. + Proven success in managing remote sales teams and achieving aggressive targets. + Strong understanding of BPO services, customer… more
- Mass Markets (Killeen, TX)
- …our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for a ... issues and ensure timely resolution. + Collaborate with QA, Training, and Workforce teams to align on goals and improve service delivery. + Analyze performance… more
- Mass Markets (Killeen, TX)
- …clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a tech-savvy ... product configurations. + Escalate unresolved issues to higher-level support or engineering teams . + Document all interactions and solutions in the ticketing system.… more
- Mass Markets (Killeen, TX)
- …our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for a ... assessments, feedback, and performance metrics. + Collaborate with operations and quality teams to identify training needs and performance gaps. + Maintain accurate… more
- Mass Markets (Killeen, TX)
- …clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a strategic ... role, preferably in a BPO environment. + Proven ability to manage large teams and complex operations. + Strong understanding of contact center metrics, tools, and… more