- Zoom (San Jose, CA)
- …and highly technical ServiceNow Developer. You'll bring deep expertise in the Customer Service Management (CSM) module to design, develop, and maintain ... center solutions (Zoom Contact Center), support ticketing systems (ServiceNow), and customer service automation platforms. Responsibilities + Designing and… more
- PNC (CA)
- …Client service and banking experience preferred (minimum 2+ years). - Strong customer service skills (minimum 3+ years) - Website navigational skills. - ... filled with both routine and unexpected challenges in a remote environment. No two days will be alike, though...and mentor junior members of the Escalations team. Balances customer and service partner demands received from… more
- Merck (Sacramento, CA)
- …with Field Sales Teams and play a critical role in supporting our customer centric business model. This position is responsible for providing technical support to ... in research teams that develop trial protocols aimed at answering customer and industry questions, monitoring protocol compliance, and summarizing results from… more
- Zurich NA (Sacramento, CA)
- …limits. + Meet quality standards by following best practices. + Ensure customer service by proactively communicating information; responding to inquiries; ... claims + Ability to leverage trend and relationships to provide high-quality customer service + Well-versed in identifying, understanding and explaining complex… more
- GovCIO (Sacramento, CA)
- **Overview** GovCIO is currently hiring for MULTIPLE **Senior Database Administrator(s)** to support our customer , USPS' Network and Compute Technology (NCT) ... cloud, and business partner networks. NCT manages and oversees the Postal Service 's cloud services and data center infrastructure, which includes more than 24,000… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …the first line of support for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and a desire to "own" customer ... incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, ...service delivery demands. + Provide 100% phone and remote technical support, or chat or through the Incident… more
- CalSTRS (Sacramento, CA)
- …possess strong work habits + Ability to listen effectively and provide excellent customer service verbally and in writing + Creative thinking and problem-solving ... questions. 1. Describe an experience you had working in a fast-paced customer service environment with time-sensitive projects. Please provide details on… more
- British Swim School (South San Francisco, CA)
- … inquiries and concerns. The CSR focus is to deliver exceptional solution-oriented customer service , process enrollment requests as needed and answer questions ... verbally and electronically. Knowledge, Skills and Ability + Enthusiastic, assertive personality with customer service skills + Strong listener with a sense of… more
- EBSCO Information Services (Sacramento, CA)
- …MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, ... a key member of a POD-a cross-functional team that includes Sales, Customer Success, and Implementation-you will collaborate closely with colleagues to support… more
- EBSCO Information Services (Sacramento, CA)
- …MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, ... systems using Single Sign-on, clinical portals, HL7 Infobutton, and more. This remote position is US-based only (excluding US territories) **What You'll Do** Lead… more