- Lumen (Columbus, OH)
- …handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ensure ... us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our small and… more
- Concentrix (Columbus, OH)
- …Skills:** + Strong problem-solving and analytical skills. + Excellent communication and customer service abilities. + Ability to work independently and within ... risk assessments, support for migrations, as well as onsite, remote , and dedicated support services. Customer Engineers...may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check… more
- …the future. **The Role** **Overview** We are seeking a dedicated and proactive Customer Engagement Associate to join our dynamic team. The ideal candidate will ... internal and external customers, ensuring a seamless experience throughout the entire customer lifecycle. This role is critical in maintaining customer … more
- GovCIO (Columbus, OH)
- **Overview** GovCIO is currently hiring for a Senior Service Desk Administrator with an active Secret clearance to provide Tier I phone support and ... be located in Arlington, VA, and is a fully remote position. **Responsibilities** + Provide Tier I phone support...speed to answer, first call resolution, abandonment rate, and customer satisfaction. + Create, update, and track service… more
- CenterWell (Columbus, OH)
- …our caring community and help us put health first** The Lead - Medicaid Customer Success oversees strategy and operations for multiple Medicaid markets. This role is ... identify opportunities and implement program improvements to enhance our member and customer experience. + Partner with market, government affairs teams, sales teams… more
- Fujifilm (Columbus, OH)
- …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will… more
- Huntington National Bank (Columbus, OH)
- …the Business Deposit team, helping to define and drive forward an innovative, customer -centric approach to Commercial Service Charges. This person will play a ... plan targets, revenue risks, product driver trends, and optimal customer experiences related to service charges and...maintain a strong community, and do their best work. Remote roles will also have the opportunity to come… more
- Belimed Inc. (Columbus, OH)
- …could be a great fit if you possess strong mechanical aptitude and excellent customer service skills! You may have experience as a/an: Automotive Mechanic, ... Field Service Technician - Columbus, OH Belimed is a...year at our Charleston, SC headquarters This is a remote , home-based position traveling within the Columbus region and… more
- Huntington National Bank (Cincinnati, OH)
- …high-profile clients. Daily requirements include money movements, trading, and other customer service responsibilities. + Work with internal departments to ... High school diploma or equivalent + 1+ year of customer service experience Preferred Qualifications: + Bachelor's...maintain a strong community, and do their best work. Remote roles will also have the opportunity to come… more
- Advance Local (Cleveland, OH)
- … team. **Responsibilities:** **Team** **Leadership** + Lead and manage the Full- Service Digital Strategy team, including hiring , coaching, performance ... portfolio of automotive brands, visit www.advanceautomotive.ai . We are hiring for a **Director** **,** **Digital Strategy - Full**...for a **Director** **,** **Digital Strategy - Full** **-** ** Service ** , where you will lead a team of… more