- IHG (Fort Knox, KY)
- …Welcome guest in a friendly, prompt and professional manner. Answer phones in a prompt and courteous manner Register guests, issue room keys, provide information on ... hotel services and room locations Up-sell rooms where possible to maximize hotel revenue Accurately process all cash/credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and… more
- IHG (Fort Knox, KY)
- …Clean and service assigned rooms/areas according to IHG standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, ... removing trash etc. May include cleaning of kitchen area, this will include stove, refrigerators and coffee makers. Response to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Notify when service… more