- Amazon (Herndon, VA)
- …(AI/ML), and Databases domains. We are seeking a Principal Product Manager Tech, External Service (PMT-ES) to own product strategy and delivery for a portfolio ... US ADC regions. This role will dive deep into customer needs to drive how and what we deliver....brand new capabilities to overcoming obstacles. You will drive service adoption and shape strategy (pricing, product positioning, etc.)… more
- Amazon (Arlington, VA)
- …novel solutions in commercial, government and air-gapped regions. You will advocate for customer needs, and collaborate with Service Teams to deliver solutions ... secure and scalable solutions. You should be passionate about delivering great customer experiences and researching and developing new delivery methodologies. If… more
- Amazon (Arlington, VA)
- …iterative feedback mechanisms. You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to ... envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business...improve AWS products and service offerings. This is a customer -facing role… more
- SHI (Richmond, VA)
- …sellers and customer success managers, to ensure a unified approach to service delivery and client engagement. + Contribute to practice development by ... partners environments. This position is a remote position with Home Office setup as determined by SHI management. **Role...and creating and maintaining practice standards to ensure high-quality service delivery . + Build and maintain strong… more
- SHI (Richmond, VA)
- …the solution sales cycle, qualify opportunities, and ensure successful solution delivery . + Identify customer needs and requirements, recommend appropriate ... will assist in leading and supporting the development and delivery of a diverse range of continuous threat and...threat and exposure management consulting, penetration testing, and operational service programs to a portfolio of our clients. The… more
- TD Bank (Falls Church, VA)
- …and Registry) + Leads, develops and coaches the team on delivering effective Customer service , product, advice conversations and/or advice-giving service ; ... or demonstrated ability in providing direction, decision making, coaching Oversight of Customer Service + Proven ability to meet and exceed Customers'… more
- Amazon (Arlington, VA)
- …our largest Global Systems Integrator (GSI) to lead their Amazon Connect, contact center and customer support practices and service delivery on AWS. As a ... to the growth of partner practice revenue in the customer experience/ customer service pursuits. The...should never come at the expense of sacrifices at home , which is why we strive for flexibility as… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Enablement Manager you will own the operational excellence and delivery of our Global Sponsorship Program with a focus...companies and believes that world-class support is critical to customer success. AWS Support also partners with a global… more
- USAA (Chesapeake, VA)
- …brokers, including tools, training, or platforms that enhance agent productivity and customer engagement. + Home and Auto Ancillary Services: Understanding of ... to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the… more
- Ensono (Richmond, VA)
- …Position reports to Senior Manager, Data Center Operations. **What You Will Do:** ** Service Delivery Excellence** + Manage overall delivery & support ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more