- Citizens (Irving, TX)
- …of our business and the key to helping our customers reach their potential. As a Home Mortgage Customer Service Representative, you'll handle service ... stable work environment while delivering to our customers. Citizens Home Mortgage is an end-to-end business line...forward thinking, problem solvers who can provide world class customer service to our Mortgage … more
- Citizens (Irving, TX)
- …goals and improve customer facing processes and touch points for Home Mortgage products Minimum Requirements + Minimum 3 years of supervisory/management ... delivering for customers? If so, consider joining Citizens Bank's Home Mortgage Loss Mitigation management team and...coach, mentor, and develop staff, especially in compliance and customer service + Strong collaboration skills across… more
- Citizens (Irving, TX)
- …be the perfect opportunity for you! What You Can Expect in This Role: + Customer -Centric Approach: Field a variety of customer calls with passion and deliver ... Focus: Offer a wide range of assistance options to meet each customer 's needs and provide suitable repayment solutions. + Extensive Training: Benefit from… more
- Citizens (Irving, TX)
- …team compliance with current guidelines and standards. + Listen to recorded or live customer calls to assess service quality and adherence to procedures. + ... across multiple sites. This position ensures a consistent, compliant, and customer -focused experience for borrowers navigating financial hardship. The SPOC Manager… more
- Citizens (Irving, TX)
- Description As the Home Mortgage Underwriting Correspondent Specialist, you will perform pre purchase or post purchase underwriting reviews on selected ... Certifications and/or Other Professional Credentials + Minimum 3-5 years mortgage experience in Underwriting or equivalent. + Must be...attention to detail. + Able to multiple task. + Customer Service Driven. Ability to return all… more
- Wells Fargo (Houston, TX)
- …+ Produce high quality loans which are compliant and provide excellent customer service + Build relationships with realtors, builders, financial professionals, ... sources + Develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace; stay informed of mortgage industry… more
- David Weekley Homes (Houston, TX)
- … company performance from Sales Consultants and Division Presidents + Engage on customer service issues to help resolve where necessary + Ensure efficient ... Accounting and Finance + Houston, TX + Director of Mortgage Houston, TX Director of Mortgage Apply...push back if needed. + Commitment to delivering high-quality customer service . Experience in managing customer… more
- Mass Markets (TX)
- …we have established ourselves as a trusted partner in the industry. This position supports customer service for mortgage customers. This role requires you to ... across multiple systems and screens while speak to customers. + Must be customer service oriented (empathetic, responsive, patient, and conscientious) + Strong… more
- Citizens (Irving, TX)
- …explain guidelines, and resolve loan level suspensions while demonstrating outstanding customer service levels. + Proactively manage pipeline by working ... preferred. + At least 1-2 years experience in a mortgage banking environment preferred. + Knowledge of Agency, FHA,...FHA, USDA, and VA guidelines preferred. + Demonstrates outstanding customer service levels. + Excellent communication, both… more
- PennyMac (Plano, TX)
- …as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. The Home Loan Specialist will : + ... of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Home ...complete mortgage journey. A Typical Day The Home Loan Specialist II is a skilled role supporting… more