- HUB International (Irving, TX)
- …accurately handling inbound and outbound business calls, along with related mortgage insurance documentation and processing. **About HUB** : HUB Financial Services ... , blanket (https://hubfinservices.com/what-we-do/lending-risk/blanket-insurance-for-lenders/) , and impairment programs (https://hubfinservices.com/what-we-do/lending-risk/ mortgage -impairment-insurance/) are designed to address lending risk… more
- PennyMac (Carrollton, TX)
- …team + Develop working relationships with internal business partners + Deliver exceptional customer service + Demonstrate behaviors which are aligned with the ... is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production...million lifetime homeowners achieve and sustain their aspirations of home . Our vision is to be the most trusted… more
- PenFed Credit Union (San Antonio, TX)
- …Experience building and leading high-performance teams across sales, operations, and customer service , including training, performance management, and workforce ... Home Contact Center Experience Platform. The platform integrates real estate brokerage, mortgage , home equity, property and casualty insurance, and ancillary … more
- PennyMac (Carrollton, TX)
- …while directly responding to customer requests, and supporting divisional customer service objectives. The Senior Client Escalation Specialist will : ... is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production... ticketing a plus + Demonstrate competency in meeting customer service standards + Critically analyze … more
- PennyMac (Carrollton, TX)
- …(NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of ... US mortgage loans and the management of investments related to...Each licensed Loan Officer is provided inbound/outbound leads to service in accordance with Pennymac policies, procedures and lending… more
- PennyMac (Fort Worth, TX)
- …finance industry experience, preferably in loan servicing and in a high paced, customer service oriented operation + Familiarity with the collateral documents ... is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production...million lifetime homeowners achieve and sustain their aspirations of home . Our vision is to be the most trusted… more
- PennyMac (Fort Worth, TX)
- …sharing and continuous development, demonstrating exceptional communication, critical thinking, and customer service skills. This position demands a high level ... is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production...Cross Department Overflow Call Volume: + Provide support to customer service by handling overflow call volume… more
- PennyMac (Fort Worth, TX)
- …preferably in loan servicing with MERS knowledge and in a high pace, customer service oriented operation + Demonstrated ability to make decisions independently ... is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production...be responsible for monitoring and managing the Transfer of Service (TOS) and Transfer of Beneficiary (TOB) for all… more
- PennyMac (Fort Worth, TX)
- …Basic proficiency in negotiation techniques to achieve mutually beneficial outcomes. + Customer Service : Demonstrated ability to provide effective and ... next steps + Assist in cross department call overflow and addressing customer inquiries + Provide comprehensive service , resolution, and detailed documentation… more
- Bank of America (Plano, TX)
- …utilized within the environment and/or aptitude in system technologies + Has effective customer service skills with ability to manage the full client end-to-end ... the best solution for financing the purchase of a home , refinancing an existing mortgage , or obtaining...an ability to build and maintain positive rapport with service partners. + Can prioritize multiple competing tasks. +… more