- Marriott (New York, NY)
- …to improve service performance. * Observes staffing levels to ensure that guest service , operational needs and financial objectives are met. * Supports ... Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * Sets… more
- Marriott (Brooklyn, NY)
- …motivation, empowerment, teamwork, continuous improvement and a passion for providing service . * Understands employee and guest satisfaction results and ... assigned, to meet business needs. **Managing and Monitoring Activities that Affect the Guest Experience** * Understands the brand's service culture. * Provides… more
- Marriott (New York, NY)
- …motivation, empowerment, teamwork, continuous improvement and a passion for providing service . * Understands employee and guest satisfaction results and ... assigned, to meet business needs. **Managing and Monitoring Activities that Affect the Guest Experience** * Understands the brand's service culture. * Provides… more
- IHG (New York, NY)
- Job Overview Do you see yourself as a **Group Services Manager ** ? What's your passion? Whether you're into sports, shopping, or just reading a good book, at IHG ... our friendly and professional team. As a Group Services Manager , you will play a critical role in supporting...Revenue and Front Office, and a dedication to client service and operational excellence. Duties and Responsibilities Group Room… more
- Hilton (New York, NY)
- …\(https://www\.hilton\.com/en/hotels/nycnhhh\-new\-york\-hilton\-midtown/\)is looking for its next Commercial Manager \! We're within walking distance of iconic ... Park, Radio City Music Hall, MOMA, and Broadway, this hotel is the perfect location for a career in...bargaining agreement if applicable\. **Key Responsibilities:** As the Commercial Manager , you will be responsible for the following: +… more
- Marriott (New York, NY)
- …beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining ... * 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality,...Exceptional Customer Service ** * Provides excellent customer service . * Responds quickly and proactively to guest… more
- ASM Global (New York, NY)
- …but are not limited to: ESSENTIAL FUNCTIONS + Direct, implement and maintain a guest service and management philosophy that serves as a guide to respective ... direction of the GM of Premium Services, the Club Manager will be responsible for effectively and profitably managing...Must have excellent knowledge of food and beverage preparations, service standards, guest relations and etiquette +… more
- Hilton (New York, NY)
- …operations in the hotel 's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible ... daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces,… more
- Marriott (New York, NY)
- …in the servicing of events as needed. **Ensuring and Providing Exceptional Customer Service ** * Sets a positive example for guest relations. * Interacts ... OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related...with guests to obtain feedback on product quality and service levels. * Responds to and handles guest… more
- Marriott (New York, NY)
- …as necessary and reports malfunction. * Supervises staffing levels to verify that guest service , operational needs, and financial objective are met. * Encourages ... area. OR * 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or… more