- Hotel Equities (Lubbock, TX)
- …telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure ... Hotel Equities, a multi-award-winning hotel development...computer, verifying reservation, address, and credit information. Promote "preferred" guest program and provide recognition and benefits to all… more
- Sage Hospitality Group (Austin, TX)
- …joining us! **Job Overview** Overall management responsibility for the operation of the hotel including profitability, guest service , product quality, and ... all hotel employees. + Establish and implement guest service standards for all departments, periodically...Manager at a similar size and type of hotel , previous experience as Department Head at same facility.… more
- Kimpton Hotels & Restaurants (Dallas, TX)
- …The Conference Services Manager (CSM) acts as the liaison between the hotel operations departments and the client. The CSM strives to achieve a balance between ... makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from...executed contracts, service and profitability. Through efficient management, communication and coordination… more
- Kimpton Hotels & Restaurants (Dallas, TX)
- …the financial performance of the hotel by providing the highest possible quality guest service and product by encouraging a positive work environment for all ... makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from...with the business growth. + Coordinate and assist with guest satisfaction and guest resolutions. + Maintain… more
- AT&T Hotel & Conference Center (Austin, TX)
- …quality and service levels + Supervises staffing levels to ensure that guest service , operational needs and financial objectives are met. + Ensures all ... the floor during peak meal periods and supervises Restaurants/Bars and Room Service Departments, where applicable. Responsibilities include ensuring guest and… more
- Sage Hospitality Group (Houston, TX)
- …event budgets to maximize revenue and minimize expenses while providing quality guest service . + Implement company programs (company/franchise) and resolve daily ... John Kirby Allen in 1836. The soul of the hotel acknowledges her pioneering role as "Mother of Houston"...in which we live and work. By providing genuine service we build relationships with our guests and value… more
- Omni Hotels (Fort Worth, TX)
- …Omni Fort Worth Hotel is searching for dedicated hospitality professionals with guest service mentality to join our extraordinary team! Job Description The ... Fort Worth will continue to be recognized for exemplary guest service and accommodation. As we provide...Guest Experience Manager is responsible for developing… more
- Towne Park (Dallas, TX)
- …responsibilities appropriately and effectively **_Service Management_** + Ensures that the guest /patient service experience is delivered consistently on all ... and their family, creating a memorable experience for a guest in a new city, or helping a colleague,...shifts + Efficiently allocates labor resources to support service delivery + Works with the Area/District Manager… more
- Hotel Equities (Austin, TX)
- …follow-up. + Take action to solve guest problems/complaints using appropriate service recovery guidelines. + Follow established hotel safety protocols and ... hotel revenue. + Answer, record and process all guest calls, messages, requests, questions or concerns. + Record...breaches, concerns or suspicious behavior to the supervisor or manager on duty. + May routinely book guest… more
- Towne Park (Dallas, TX)
- …Monitors vehicle condition and records malfunctioning items or damage and submits to manager - 20% + Protects guest confidentiality in accordance with HIPPA ... visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and...May not provide "lift" services or assistance to any hotel or hospital guest ; only offer a… more