- Marriott (Chula Vista, CA)
- …clean, available table; pulling out chairs; placing clean/current menu in front of guest , etc. Guide guests through the dining rooms and provide any needed ... seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of… more
- The Gathering Spot (Los Angeles, CA)
- …+ Provide ongoing coaching and performance feedback to team members Member & Guest Experience + Monitor service quality and member satisfaction throughout each ... manage front-of-house staff, and maintain the highest standards of service , hospitality, and operational excellence befitting our exclusive club environment.… more
- Spanish Peaks Mountain Club (Newport Beach, CA)
- …us. Your Journey + Consistently follow Food & Beverage sequence of service while maintaining the cleaning of equipment, tools, and supplies , stocking ... food and beverage operations experience, a plus + Luxury hotel experience, a plus You will Enjoy + Free...- regular basis At Pendry , we want every guest and every associate to feel that they belong.… more
- Marriott (Palm Desert, CA)
- …cost models, etc. in written and/or oral formats. * Provide customer service to property leadership and associates at dedicated property/properties. * Respond to ... Escalation process). * Provide escalation and guidance to property pertaining to guest & associate internet access requirement. * Escalate problems as appropriate… more
- Spanish Peaks Mountain Club (Healdsburg, CA)
- …incoming phone calls in a courteous, efficient manner to ensure ultimate guest satisfaction + Dispatching all internal and external customers and Housekeeping needs ... and boards + Monitoring and updating room statuses in hotel property management system + Entering Engineering work orders...Delphi + Minimum of two years' experience in customer service + Ability to communicate clearly and speak, read,… more
- Spanish Peaks Mountain Club (Laguna Beach, CA)
- …unauthorized persons in restricted areas and safety hazards + Responding to all guest and Associate calls while on patrol, making emergencies a top priority + ... shift and providing a professional security presence while focusing on customer service . Receiving and communicating all information pertaining to your shift from… more
- Travel + Leisure Co. (San Francisco, CA)
- …millions of travelers worldwide. **How You'll Shine:** As a Bell person, your friendly service can take a guest 's good vacation and make it unforgettable. With ... guest expectations. + Answer questions about amenities and services , policies, attractions, dining, entertainment, directions, etc. + Coordinate transportation… more
- Vail Resorts (CA)
- …for all results of the respective hospitality markets, including financial, guest service , brand standards/quality control, employee experience, safety/workers ... compensation, and other operational measures. + Responsible for the growth of the hotel and property management/rental management portfolio and services in the… more
- IHG (Dublin, CA)
- …property management systems or manual equivalents * Performing other duties such as concierge services and special guest requests **What We need from you:** * ... pleasant interactions with guests and housekeeping staff * Customer service experience * Knowledge of hotel operations, offers and the local area What you can… more
- Marriott (San Diego, CA)
- …the host of the space. Their role goes beyond the bar itself to take ownership of guest service more broadly and do what needs to be done. Bartenders will use ... flawlessly. They will build relationships with others across the hotel and in the community, to anticipate and deliver...our guests' needs. They should be passionate about the guest service experience, but also have an… more