- Hilton (New York, NY)
- …and equipment in the hotel 's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for ... the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms… more
- Uniland Development Company (Buffalo, NY)
- …safe driving practices. The Valet Attendant also provides general front of house and guest services to ensure smooth operations in the parking area, hotel ... folding towels, and changing light bulbs. 30% + General guest services : + Responds accurately to general...services : + Responds accurately to general inquiries regarding hotel services and attractions. + Provide support… more
- IHG (Fort Drum, NY)
- …other departments. May assist with other duties as assigned. What We Need from You - In the hotel industry we cater for our guest needs 24 hours a day, 7 days a ... for perfection to make sure every single linen and guest item is washed, dried, and folded to meet...linens/uniforms in a timely, organized manner to ensure that hotel 's laundry and linen needs are met. Receive soiled… more
- Guest Services (Bear Mountain, NY)
- …management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class ... -count days, holidays, and special events to ensure seamless service . Guest Service & Experience...a fast-paced environment with varying demands. Founded in 1917, Guest Services has worked tirelessly to earn… more
- Marriott (White Plains, NY)
- … and Property Management, or related major; 6 years' experience in the guest services , front desk, housekeeping, sales and marketing, management operations, or ... Management, or related major; 4 years' experience in the guest services , front desk, housekeeping, sales and...storage spaces, monthly Association common dues, Owners' monthly/quarterly newsletter, hotel features, services , and hotel … more
- IHG (New York, NY)
- …+ Maintain accurate audit reports and risk management documentation. **Collaboration & Guest Service ** + Promote teamwork and communication with all departments ... Respond promptly to guest concerns or safety issues. + Represent the hotel in safety, compliance, and community relations as required. **Other Duties** + Serve… more
- Marriott (Rochester, NY)
- …leaders Act as a primary point of contact for guest concerns, service recovery, and escalations Represent the hotel in the community, among industry ... maintain professionalism, composure, and objectivity under pressure Strong understanding of hotel operations, financial reporting, and service standards Highly… more
- Hilton (New York, NY)
- …on Broadway** , you will be responsible for overseeing commercial strategies for your hotel \. Your goal is to improve the performance of the asset by connecting ... strategy and business processes\. Hilton's Commercial Services organization is comprised of team members driving our...dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process\. Key deliverables for this… more
- Marriott (Brooklyn, NY)
- …Manager by coordinating crisis communications. * Executes and supports Marriott's Customer Service Standards and hotel 's Brand Standards. * Executes and supports ... back to sales while consistently delivering high level of service . * Monitors the effective resolution of guest...and loyalty to Marriott. * Gains understanding of the hotel 's primary target customer and service expectations;… more
- Marriott (Brooklyn, NY)
- …* High school diploma or GED; 2 years experience in the sales and marketing, guest services , front desk, or related professional area. OR * 2-year degree from ... service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. * Services customers to… more