- Marriott (Grapevine, TX)
- …guest relations. * Interacts with guests to obtain feedback on product quality and service levels. * Responds to and handles guest problems and complaints. * ... * Verifies employees understand expectations and parameters. * Strives to improve service performance. * Emphasizes guest satisfaction during all departmental… more
- AT&T Hotel & Conference Center (Austin, TX)
- …quality and service levels + Supervises staffing levels to ensure that guest service , operational needs and financial objectives are met. + Ensures all ... the floor during peak meal periods and supervises Restaurants/Bars and Room Service Departments, where applicable. Responsibilities include ensuring guest and… more
- Compass Group, North America (Austin, TX)
- …the hotel . Resolves guest challenges throughout their stay. Promotes hotel services , amenities and upsells products to the guests. **Essential Duties and ... More details upon interview. + **Requirement** : Previous customer service or bell/door person experience in a hotel...for within guest statement. Properly accounts for services provided by the hotel . + Assists… more
- Marriott (Grapevine, TX)
- …training guidelines to support the direction of Special Events Manager and Assistant Managers. Monitor and assist with training for all Special Events employees. ... acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using… more
- Omni Hotels (Austin, TX)
- …in the Omni LID program. Previous leadership experience in an upscale, full service hotel environment is required. + Must have proven leadership skills ... guest complaints maintaining a satisfactory impression with the guest . + Effectively engage in the service ...department head and Director of Rooms. + Communicate all hotel , guest and group information to associates… more
- Sage Hospitality Group (Austin, TX)
- **Why us?** Sage Hospitality Group is set to hire an ** Assistant Director of Finance** for the Hotel Van Zandt in Austin, Texas! Located in the Rainey Street ... District, Hotel Van Zandt features 319 guest rooms...in which we live and work. By providing genuine service we build relationships with our guests and value… more
- Omni Hotels (Houston, TX)
- …demeanor. + Customer service oriented with a desire to create memorable guest experiences. + Ability to use various office equipment, including but not limited ... Location Houston Hotel Discover a luxurious oasis at the Omni...working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and… more
- Hilton (Houston, TX)
- … service stations in the hotel 's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a ... stations in the hotel 's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for… more
- Omni Hotels (Frisco, TX)
- …and enforce company policies and procedures in all areas of operations related to guest service for all food and beverage outlets. Responsibilities + Consistent ... hub for great food, fun and nightlife. This 16-story hotel features 300 beautifully appointed guest rooms...Hotel features a bevy of amenities including Neighborhood Services , a restaurant featuring honest food and drink in… more
- Marriott (San Antonio, TX)
- …you will be employed by a franchisee and not by Marriott International, Inc. An Assistant General Manager (AGM) at a Marriott hotel supports the General Manager ... in overseeing all aspects of hotel operations, including guest and employee satisfaction,...teams, implementing brand strategies, and ensuring high standards of service and operational efficiency. *Directing and mentoring staff *Overseeing… more