- Marriott (San Carlos, CA)
- …* High school diploma or GED; 2 years experience in the sales and marketing, guest services , front desk, or related professional area. OR * 2-year degree from ... service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. * Services customers to… more
- Towne Park (Los Angeles, CA)
- …identifying information. May not provide "lift" services or assistance to any hotel or hospital guest ; only offer a hand for assistance. Check wheelchairs ... rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by...and records malfunctioning items or damage and submits to manager - 20% + Protects guest confidentiality in… more
- IHG (Santa Monica, CA)
- …experiences for our guests. With a focus on precision, efficiency, and exceptional service , you will expertly process guest orders with accuracy, manage payments ... bit about your day:** Reporting to the In-Room Dining Manager , every day is different, but you'll mostly: +...guest orders accurately and efficiently, ensuring all room service charges are properly recorded. + Handle cash, credit… more
- Marriott (Los Angeles, CA)
- …* Recognizes success performance and produces desired results. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond for ... **Job Category** Food and Beverage & Culinary **Location** SLS Hotel a Luxury Collection Hotel Beverly Hills,...with guests to obtain feedback on product quality and service levels. * Handles guest problems and… more
- IHG (San Francisco, CA)
- …experience. Maintain responsibility for issued house bank. Perform all duties of a Guest Services Agent as needed. Monitor and manage key control procedures ... and mail. Stay current on all room rates, packages, and promotions for guest reservations. Maintain familiarity with all in-house groups and their specific needs. Be… more
- IHG (Santa Monica, CA)
- …We need from you:** + Previous experience in front desk or guest services , preferably in a luxury hotel environment. + Impeccable grooming and professional ... requires a perfect blend of elegance, efficiency, and exceptional guest service skills. **A little bit about...system and follow up accordingly. + Inform the department manager of any guest challenges and complaints.… more
- IHG (Los Angeles, CA)
- …Key departmental contacts include Sales and Marketing, Catering, Banquets, Maintenance, and Guest Services . + Interact with outside contacts: + Guests - ... and opportunities, we'd like to welcome you to the world's most international luxury hotel brand. The InterContinental Los Angeles Downtown Hotel is located in… more
- Marriott (Chula Vista, CA)
- …of employee time and attendance. * Reviews staffing levels to ensure that guest service , operational needs and financial objectives are met. * Participates ... food should be presented and creates decorative food displays. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond for… more
- Hilton (El Segundo, CA)
- …to work for this Hilton Brand?** Embassy Suites by Hilton has perfected the full\- service , upscale, all\-suite hotel \. Built on a long\-lasting legacy that is ... and again to experience the consistency awarded, best\-in\-class customer service provided at Embassy Suites\. **What will I be...as Painters, Engineers, Grounds Keepers, etc\. + Informs General Manager and hotel department heads, on a… more
- Spanish Peaks Mountain Club (Laguna Beach, CA)
- …+ Knowledge of budgeting and forecasting, a plus + Proven success in customer service and guest recovery + Ability to supervise subordinate staff, including, but ... all staff + Act as a liaison for the hotel and serving as the point of contact for...and silver as it relates to function and banquet services + Provid e daily support and guidance to… more