- IHG (New York, NY)
- …Ensures guest complaints are resolved appropriately and that appropriate service recovery/problem resolution process is in place for Housekeeping Services ... quality delivery of housekeeping program Conducts inspections of all guest rooms, public areas, furnishings, linens and equipment to...linens and equipment to ensure all areas of the hotel are clean and in good repair, bringing to… more
- IHG (New York, NY)
- …Attends monthly meetings to review issues and concerns. + Be familiar with all hotel services /facilities to respond to guest inquiries accurately. Promote ... + Print designated reports and distribute as specified by Controller. ** GUEST EXPERIENCE:** + Answering telephone inquiries in a friendly, efficient manner… more
- Indus Hospitality Group (Springville, NY)
- …+ Provide pleasant and professional services to all guests. + Assist the Guest Service Manager in directing, training, and mentoring all front office ... the front office team leader responsible for assisting the Guest Service Manager in the...Be knowledgeable of the hours of operation of all hotel services and aggressively sell such … more
- The Otesaga Resort Hotel (Cooperstown, NY)
- …department dress code) + Ability and willingness to upsell. + Outstanding guest service skills. + Outstanding interpersonal, written, and verbal communication ... spa operations and wellness programs at The Otesaga Resort Hotel . The Spa and Wellness Manager leads...the spa staff to provide a high level of service that exceeds guest expectations and maintains… more
- IHG (New York, NY)
- …We strive to help guests stay well and happy when they're away from home. Each hotel has an elite team of guest focused and wellness-savvy staff, who are ready ... high standards are met to deliver memorable and unique guest experiences. **Key Accountabilities** People + Direct daily activities,...+ Make sure the quality of housekeeping and laundry services is always superb - we have standards -… more
- Indus Hospitality Group (Springville, NY)
- …Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Reports To: Guest Service Manager or Assistant General Manager ... Responsible for performing a variety of guest service activities while providing the highest level of ...to hours and available services of the hotel , ie restaurant, lounge, room service . +… more
- Indus Hospitality Group (Victor, NY)
- …Ensure hallways are kept clear of trash, soiled linen, cribs, rollaways and other guest service equipment. + Perform housekeeper duties as needed or assigned. + ... HOTEL ASSISTANT EXECUTIVE HOUSEKEEPER (Victor, NY) Victor, NY...Laundry, and Houseperson teams. This role ensures that all guest rooms, public areas, and housekeeping facilities meet the… more
- Saratoga Casino Hotel (Saratoga Springs, NY)
- …of all promotions. + Knowledgeable of activities and amenities of Vapor and Saratoga Casino Hotel . + Taking guest photos and videos to be utilized on various ... but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer...all of our guests, "To create special experiences one guest at a time." If you would like to… more
- Saratoga Casino Hotel (Saratoga Springs, NY)
- …uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, ... premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfil one promise to all...all of our guests, "To create special experiences one guest at a time." If you would like to… more
- Saratoga Casino Hotel (Saratoga Springs, NY)
- …Food & Beverage policies, labor regulations and liquor laws. + Relays all guest compliments/complaints to Manager of Food & Beverage. + Responsible for ... but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer...all of our guests, "To create special experiences one guest at a time." If you would like to… more