- Spanish Peaks Mountain Club (Manhattan, NY)
- …+ Collaborate with the Director of Front Office, Director of Housekeeping, and Hotel Manager on all operational functions, programs, assignments, and hotel ... necessary to support the business + Review and analyze guest engagement scores and trends in Medallia + Review...About You + You are passionate about providing exceptional service and creating memorable moments + You have strong… more
- Inns of Aurora (Aurora, NY)
- …of restaurant policies and procedures including service standard for F&B and guest service standards * Manage and remediate all staff conflicts, including ... performance as well as maintaining high standards of food, service , health and safety, and guest experience....all restaurant complaints and communicate day-to-day matters to general manager ; read and review daily guest survey… more
- Indus Hospitality Group (Newark, NY)
- …files. + Provide information pertaining to hours and available services of the hotel , ie restaurant, lounge, room service . + Ensure the cleanliness of the ... control procedures are followed. + Answer inquiries pertaining to hotel policies and services . + Attend staff...guest complaints, and to make recommendations to improve service and ensure more efficient operation. + Perform Front… more
- Marriott (Hyde Park, NY)
- …a guide for respective staff while emphasizing the importance of quality customer service . The Restaurant Manager is responsible for the overall direction, ... Full Time **Located Remotely?** N **Position Type** Management **Additional Information:** This hotel is owned and operated by an independent franchisee, Shaner … more
- Marriott (New York, NY)
- **Additional Information** **Job Number** 25113204 **Job Category** Rooms & Guest Services Operations **Location** The Westin New York at Times Square, 270 West ... school diploma or GED; 4 years experience in the guest services , front desk, housekeeping, or related...as needed. **Managing and Monitoring Activities that Affect the Guest Experience** * Provides excellent customer service … more
- IHG (New York, NY)
- …& revenue optimization** + Negotiate food and beverage pricing, function space, and hotel services within approved guidelines. + Confirm all group requirements ... VIPs, and special requests in coordination with the Group Services Manager . + Coordinate delivery of client...planning experience, or an equivalent combination. + Familiarity with hotel sales, catering, and conference services preferred.… more
- IHG (New York, NY)
- …Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review ... accordance with established departmental policies and procedures. + Work closely with other hotel departments to facilitate services agreed upon by the sales… more
- Marriott (New York, NY)
- **Additional Information** **Job Number** 25124460 **Job Category** Rooms & Guest Services Operations **Location** The Westin New York at Times Square, 270 West ... school diploma or GED; 4 years experience in the guest services , front desk, housekeeping, or related...empowerment, teamwork, continuous improvement and a passion for providing service . * Understands employee and guest satisfaction… more
- IHG (New York, NY)
- Job Overview Do you see yourself as a **Group Services Manager ** ? What's your passion? Whether you're into sports, shopping, or just reading a good book, at IHG ... join our friendly and professional team. As a Group Services Manager , you will play a critical...to detail. Requirements + Prior experience in hospitality or guest services strongly preferred. + Proficiency in… more
- Hilton (New York, NY)
- …\(https://www\.hilton\.com/en/hotels/nycnhhh\-new\-york\-hilton\-midtown/\) is looking for its next Commercial Manager \! We're within walking distance of iconic ... Park, Radio City Music Hall, MOMA, and Broadway, this hotel is the perfect location for a career in...bargaining agreement if applicable\. **Key Responsibilities:** As the Commercial Manager , you will be responsible for the following: +… more