- Marriott (Los Angeles, CA)
- …Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * ... on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. * Records guest issues in the … more
- Marriott (Half Moon Bay, CA)
- …Serves as Guest Relations Manager and handles the tracking of service issues. **CANDIDATE PROFILE** **Education and Experience** * High school diploma or GED; ... Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. *… more
- Spanish Peaks Mountain Club (Laguna Beach, CA)
- …considered. Please Click Here (https://www.myworkday.com/montage/d/task/2998$46522.htmld) to apply internally. Guest Services Manager SUMMARY The Guest Services ... the Director of Front Office in managing the day-to-day operations for guest reception, guest services, reservations, and concierge; including profitable… more
- Spanish Peaks Mountain Club (Healdsburg, CA)
- …P&L, develop strategies and enhance accuracy for long-term financial success + Lead by example; support the department operation and provide direct service ... are met on a daily basis. + Support the hotel 's life-safety systems and be prepared at all times...emergency situations. QUALIFICATIONS + Three to five years of hotel management experience + Bachelor's Degree required + Advanced… more
- Towne Park (San Francisco, CA)
- …. The Guest Service Captain orchestrates the service experience for hotel guests while working alongside coworkers to ... exceeded. Under the direction of the Account Manager, the Guest Service Captain has additional duties involving... Guest Service Captain orchestrates the service experience for hotel guests while working… more
- Hilton (Ontario, CA)
- …'s equipment and machinery in the hotel 's continuing effort to deliver outstanding guest service and financial profitability\. **What will it be like to work ... and machinery in the hotel 's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for… more
- Marriott (San Rafael, CA)
- …Analyze business performance and make sound financial decisions to support overall hotel profitability. Review staffing levels to ensure service quality and ... **Additional Information** **Job Number** 25143196 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton San...As the Front Office Manager, you'll help redefine our hotel 's future and lead a team through… more
- Sycuan (El Cajon, CA)
- …division, you will be part of the Sycuan family. Job Purpose: Provides guest service , promotes Club Sycuan Membership and promotion participation. Job Duties ... to a Club Sycuan Shift Supervisor. Greets guests at casino, hotel entrances, bus drop off locations and p rovides guest service by welcoming all guests in a… more
- Marriott (Monterey, CA)
- …Customer Service ** * Encourages employees to provide excellent customer service within guidelines. * Handles guest problems and complaints, seeking ... necessary. * Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints… more
- Hilton (Dana Point, CA)
- …clients and customers in the hotel 's continuing effort to deliver outstanding guest service and financial profitability\. + Respond to sales inquiries from ... food and beverage and meeting space requirements\) via identified lead management system\. Enter and maintain pertinent account and...Minimum Years of Experience: Minimum of one year of hotel experience in guest contact areas preferred\.… more