- House of Blues (Philadelphia, PA)
- …+ Manage ticketing queue and allocating tickets appropriately to team. + Assist manager in interview process of new candidates. + Provide immediate, high urgency ... experience with Casper, MAC scripting a plus + Knowledge of Cisco VOIP telephony, Call Manager + Must possess mobility to work in a standard office setting and to… more
- House of Blues (Philadelphia, PA)
- …includes running errands under the direction of the venue or tour production manager . This role can may work in the following cities, Philadelphia, Hershey, ... Allentown, and Scranton. Job Responsibilities: + Display a professional and personable attitude with touring and venue personnel. + Deliver and retrieve items from local stores, vendors, airports, hotels, laundry + Provide local area information to touring… more
- House of Blues (Scranton, PA)
- …as action taken. + Other tasks as assigned by the Guest Services Manager + Refer unresolved customer grievances to designated departments for further investigation + ... Assist guest with any questions or needs Qualifications: + + Strong strategic thinking and creative problem solving skills + Excellent verbal, written and interpersonal communication skills + Acute sense of judgment, tact and diplomacy + A strong-sense of… more
- House of Blues (Philadelphia, PA)
- …a courteous and safety-minded manner, bringing it to the attention of a manager + Ensure responsible alcohol service per local ordinance alcohol awareness training ... and HOB alcohol policies + Request proper identification for anyone appearing under 30 years of age + Maintain HOB safety and sanitation standards + Perform Opening/Running/Closing duties according to HOB policy + Prepare guest checks (on point of sales… more
- House of Blues (Philadelphia, PA)
- …communicating effectively with others to enhance guest experience + Maintaining contact with Manager , Bar Staff, and Server regarding the arrival of all guests + ... Constant observation of lounge area, upholding the ambiance of the lounge or seating section + Exhibiting articulate vocabulary with the ability to adapt and socialize with audience + Presenting exemplary and professional appearance + Anticipating guests'… more
- House of Blues (Philadelphia, PA)
- …guest service standards, and safety regulations + Support the Operations Manager in implementing process improvements and operational strategies + Conduct regular ... inspections of venue spaces to ensure cleanliness, organization, and readiness for events and daily operations + Maintain accurate records of operational activities, guest feedback, and incident reports + Train and mentor team members, fostering a culture of… more
- House of Blues (Philadelphia, PA)
- …drawers have appropriate change + Log nightly sales and operational issues in Manager Log Book, either manually or online + Conduct safety, cleaning and maintenance ... walk-through - interior and exterior of building + Check ticket counts with box office before shift begins + Check email and mailbox for current information + Familiarize self with event sheets + Facilitate proper inter-departmental communication and… more
- House of Blues (Burgettstown, PA)
- …such as lawn chairs, barricade, Etc. + Other tasks assigned by the Parking Manager or Supervisor. WHAT THIS PERSON WILL BRING + One-year previous guest service ... experience is preferred, with the ability to provide courteous, friendly and efficient service. + Must possess excellent communication skills, with the ability to express oneself in a professional, clear and concise fashion. + Position requires constant… more
- House of Blues (Philadelphia, PA)
- …will primarily be located in an office backstage with our Mann Security Manager , monitoring CCTV camera and documenting all radio calls. + Responsible for filling ... out the Activity Log with notable activities including police / medics arriving on site, documenting all medical calls, start / end of show, etc. + If medical is needed, a Crew Member calls out their name, location, and the nature of the emergency to Base.… more
- House of Blues (Philadelphia, PA)
- …to its default state WHAT THIS ROLE WILL DO + Works directly with the Ops Manager and Operations Supervisor to perform day of show duties + Follow up with Security ... and Guest Services teams to ensure that service standards are met + Perform opening/running/closing duties according to Live Nation policy + Inform guests of venue amenities & make recommendations + Maintain line of sight/atmosphere control by circulating… more