- CACI International (Chantilly, VA)
- Service Center Frontline Account Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... address complex problems. As part of a globally integrated service center , you'll be expected to interface...especially VMware. Familiarity with enterprise monitoring tools such as HP OpenView or CA Concord. HDI Customer Help Desk… more
- Amazon (Laurel, MD)
- …you to own them to completion. AWS is looking for fully cleared* Data Center Technicians to join our expanding Infrastructure Operations team. Data Center ... are the primary resolver and troubleshoot and solve a range of data center infrastructure issues including, but not limited to: hardware, fiber, networking, and… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting the resolution of ... Establish and orchestrate bridge calls with emphasis on restoring service to users as quickly as possible, facilitate and...procedures. 10) Report on previous business day's Enterprise Operations Center call volume and SLAs to be incorporated into… more
- Nightwing (Sterling, VA)
- …inventory location, movement, age, and turns. The HWE performs daily system data center rounds to monitor the data center infrastructure, coordinate response to ... and partner with other providers to rapidly resolve issues that impact service availability. The HWE supports system infrastructure build-outs (cage builds, overhead… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- ROLE DESCRIPTION: Seeking an Enterprise Operations Center (EOC) technician. The candidate will have experience demonstrating comprehensive knowledge of key tasks on ... using Enterprise Monitoring tools to identify and escalate data center infrastructure incidents through multiple communications mechanisms. This position supports… more
- CGI Technologies and Solutions, Inc. (Reston, VA)
- …in a fast-paced environment. . Familiarity with testing tools such as Mercury Quality Center or HP Quality Center . . Professional certifications in data ... to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the US are contingent upon the… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …to include DataDog, Dynatrace, IBM Omnibus, IBM NOI (Netcool Operations Insight), HP APM (App Performance Manager), Operations Center , Topaz (MicroFocus), or ... + Develop and maintain integrations between monitoring systems and IT Service Management (ITSM) tools for incident generation (ServiceNow), CMDB synchronization, and… more
- ManTech (Chantilly, VA)
- …including: VMware vCenter, Horizon View, Site Recovery Manager, SolarWinds, Cisco Catalyst Center (DNAC), GEMOne, HP SANs, Certificate Services, DHCP, DNS, ... + Participating in processes throughout all phases of the ITIL Service Lifecycle, including submitting Change Requests + Performing requirements analysis,… more
- Orion Consortium (Columbia, MD)
- …processes and assists in process improvement initiatives to enhance customer service . Identifies process matters of significance or enhancements and implements. + ... all Major incidents occurring on shift + Preparing Operations Center scheduling + Must be able to communicate professionally...+ Experience with enterprise management monitoring tools such as HP Openview, Solarwinds, or Splunk a plus. + Experience… more
- TekSynap (Washington, DC)
- …services + Experienced in Systems Administration of a complex network (Nutanix SAN, HP NAS) + Experienced in utilizing ServiceNow ITSM tool to track and resolve ... incidents, service requests, and changes + Experienced in providing Active...(ITOPS) maintains and manages DFC's network infrastructure systems, Data Center , IT networks and telecom circuits, switches, routers, firewalls,… more