- Mass Markets (AL)
- …team of call center agents. This role is essential in ensuring that performance standards are met, agents are effectively coached and developed, and operational ... a team of call center agents, ensuring adherence to company policies and performance standards. + Regularly evaluate individual and team performance using key… more
- Mass Markets (AL)
- …BPO team. This role is pivotal in ensuring operational excellence, driving performance , and optimizing efficiency across multiple campaigns. The ideal candidate will ... teams, improving processes, and delivering high-quality service while meeting key performance indicators (KPIs) and client expectations. To be considered for this… more
- Air Education and Training Command (Maxwell AFB, AL)
- …and special events, consistent with program objectives and in accordance with health , safety, and security standards for the School Age Care program. Plans, ... the theories, principles, and techniques of education and training and of child human growth and development to provide oversight and direct involvement in the… more
- Public Consulting Group (Montgomery, AL)
- …public sector solutions implementation and operations improvement firm that partners with health , education, and human services agencies to improve lives. ... so we can succeed in changing the ways the public sector, including health , education, technology and human services industries, work. Public Consulting Group… more
- Mass Markets (AL)
- …for monitoring real-time call volumes, managing agent availability, analyzing performance data, and making real-time scheduling adjustments. This position requires ... are handled effectively. + Analyze real-time data to identify trends and performance issues. + Prepare and distribute real-time performance reports to… more
- Mass Markets (AL)
- …and inspire a world-class sales team, fostering a culture of high performance , accountability, and innovation. + Revenue Growth:Identify and capitalize on new ... customer success, to align sales initiatives with overall business objectives. + Performance Metrics:Establish and track key performance indicators (KPIs) to… more
- Humana (Montgomery, AL)
- **Become a part of our caring community and help us put health first** Humana is seeking a forward-thinking Associate Director for Human Resources Technology to ... ServiceNow, Phenom, Cornerstone, and related technologies. + Ensure strong system performance , data integrity, and security through rigorous governance and proactive… more
- Public Consulting Group (Montgomery, AL)
- …public sector solutions implementation and operations improvement firm that partners with health , education, and human services agencies to improve lives. ... scrum framework. + Plans deliverables and helping teams monitor performance . + Assists in resolving issues that hinder the...succeed in changing the ways the public sector, including health , education, technology and human services industries,… more
- Public Consulting Group (Montgomery, AL)
- …public sector solutions implementation and operations improvement firm that partners with health , education, and human services agencies to improve lives. ... so we can succeed in changing the ways the public sector, including health , education, technology and human services industries, work. Public Consulting Group… more
- Mass Markets (AL)
- …for conducting training sessions, designing educational materials, monitoring performance , and implementing process improvements. This position requires excellent ... need additional training. + Provide on-the-job coaching to help agents improve their performance . + Offer ongoing support and mentorship to both new and experienced… more
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