- Capital One (Richmond, VA)
- …fit, including, but not limited to: meeting our requirements, compatibility with our systems , and compliance with our security needs. + Advocate for the product ... launch and operation by defining, updating, and monitoring metrics and enhancing the system to improve those metrics. **Capital One Product Framework** In this role,… more
- Datavant (Richmond, VA)
- …and meet our high security standards. You will develop a new client authentication system that will become the standard across all of Datavant's business units and ... Design and implement core frameworks that unify identity and access control systems for customers across Datavant's product suite + Own substantial projects… more
- Steampunk (Mclean, VA)
- …quality assurance services to support application,cloudand data systems development. **Contributions** **Responsibilities:** + Understanding the needs ... tools and infrastructure for test automation + Providevalidation testing of different system and data sets for cloud migrations + Develop automated testing scripts… more
- Sprinklr (VA)
- …deliver extraordinary experiences at scale - across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands ... next- gen voice infrastructure. You'll be responsible for building carrier- grade systems with high availability, low latency, and global scalability - powering… more
- Mass Markets (VA)
- …call resolution through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with other departments ... when needed + Accurately document and process customer claims in appropriate systems + Utilize knowledge base and training to accurately answer customer questions… more
- Mass Markets (VA)
- …with accurate call details + Accurately document call resolution in appropriate systems + Strictly follow client process for handling financial issues and inquiries ... + The ability to multi-task using multiple screens and systems while talking on the phone with customers. +...and the ability to learn new and complex computer system applications including corporate intranet + Basic knowledge of… more
- Capital One (Richmond, VA)
- …deck writing, communications, answering stakeholder questions regarding our processes or systems , etc. + Create monthly business reviews and regular client reporting ... + Leverage HR data systems such as Workday, Salesforce and People Data Hub...Slides + At least 1 year of experience in Human Resources + At least 1 year of experience… more
- Steampunk (Mclean, VA)
- …and have experience managing teams of technical personnel to build solutions and systems . The ideal candidate is a creative and hands-on leader, with experience ... 5+ years of experience with development of case management systems + 5+ years of experience with AWS +...enterprise and custom software solutions in client environments using Human Centered Design methods and techniques + Experience in… more
- Steampunk (Mclean, VA)
- …client-focused, mission-driven excellence. Steampunk is the explosive collision of human -centered design and traditional government contracting. We are an ... our comfort zone. We believe that whilegood designmakes fora good product, human -centered design makes for an excellent one. **Contributions** **Contributions** As a… more
- Steampunk (Mclean, VA)
- **Overview** **Who We Are** Steampunk is the explosive collision of human -centered design and traditional government contracting. An employee-owned company with a ... good design makes for a good product, we believe human -centered design makes for an excellent one. We also...written by others and analyzing results + Ensuring that systems are safe and secure against cybersecurity threats +… more