- JPMorgan Chase (Plano, TX)
- …on complex billing set-ups in partnership with Sales, Service, Product, Billing Implementations and TS Billing Operations + Track and categorize escalations to ... identify common trends and opportunities for process improvements and training + Reach out proactively to the relationship team to flag billing anomalies or variances to identify root cause + Provide on-the-spot training with best practices and ways to avoid… more
- Oracle (Austin, TX)
- …satisfaction. **Key Responsibilities:** + Lead and execute full-cycle TPM system implementations for clients, with hands-on configuration and expert consulting. + ... Work directly with clients to understand their business objectives, define precise requirements, and tailor the TPM solution to their unique operational needs. + Manage electronic payment setups, onboarding, and integration processes to enable secure, timely… more
- CBRE (Austin, TX)
- …installation of basic system migrations. This also includes new clients, system implementations , and upgrades. + Ensure that all supported systems are following ... established best practices, regulatory requirements, CAPP, and internal and external controls. + Identify process and system improvements. Participate in internally driven projects to increase efficiency and customer satisfaction. Recommend executing… more
- Dal-Tile Corporation (Dallas, TX)
- …business decision-making, while promoting automation and supporting system enhancements or implementations . + Provide guidance on demand assumptions for new product ... introductions, product lifecycle events, and strategic business shifts. + Serve as a liaison with senior leadership regarding demand risks, supply implications, and required course-corrective actions. + Foster a culture of accountability, analytical rigor, and… more
- Huntington National Bank (Houston, TX)
- …teams, providing context, support for timely, high-quality delivery, and support implementations . + Develop and maintain a service catalog and self-service tools, ... enabling frictionless onboarding and usage. + Establish and track key performance indicators (KPIs) such as adoption rates, customer satisfaction (NPS), platform reliability, and time-to-value. + Gather and act on user feedback through surveys, interviews, and… more
- Wolters Kluwer (Dallas, TX)
- …+ Excellent project management skills to track large, complex software implementations across multiple customer sites + Familiarity with customer success platforms ... and CRMs + Data-oriented, consultative approach to promote product utilization with customers + Proven ability to quickly establish rapport with all levels of personnel up to and including C-suite executives + Superb presentation, oral, and written… more
- First Horizon Bank (Dallas, TX)
- …+ Coordinate with Quality Assurance to plan and support testing of DocuSign implementations , enhancements, and issue resolution. + Work with the Product Owner and ... vendor partners to monitor product enhancements, evaluate software releases, and address support cases. + Identify and document process improvement opportunities, and assess potential solutions for fit with both business and technology needs. + Participate in… more
- IBM (Houston, TX)
- …SAP S/4HANA D&S with one or more successful SAP S/4HANA D&S implementations * Minimum Education: Bachelor's degree in a recognized technical, engineering, ... scientific, managerial, business, or other discipline related to area of expertise. An additional 4 years of relevant experience may be substituted for the bachelor's degree. * Must be able to obtain and maintain a NATO security clearance **Preferred technical… more
- Insight Global (Fort Worth, TX)
- …hospital services, new and existing clinics and inpatient and outpatient department implementations , Epic Upgrades and Epic Modules, as well as optimization projects ... for the Epic teams (Patient Access, Revenue Cycle, Inpatient, Ambulatory, Anesthesia/OR, Ancillary, Training, Data Integration, Database/ETL, Digital Experience, Business Intelligence, Security and Technical Teams). We are a company committed to creating… more
- Citigroup (Roanoke, TX)
- …including working with the Critical Facilities team on emerging designs and implementations within the data center environment. This role will also represent the ... Data Center Services organization in NetZero commitments to the firm as well as assisting and leading other activities related to Data Center Governance, Control, and Operations Assurance. This role will lead efforts to ensure quality standards are being met… more