- University of Virginia (Charlottesville, VA)
- The Patient Experience Analyst supports the advancement of patient satisfaction across the health system through data-driven insights and strategic collaboration. ... and analyzing feedback to identify trends, gaps, and opportunities for improvement . Working closely with clinical and administrative leaders, the analyst… more
- AltaGas (Springfield, VA)
- …of tools like customer journey maps, experience blueprints, personas, and service improvement roadmaps to influence how we design and deliver services across ... metrics. This role also includes direct management of a Customer Experience Analyst who will focus on journey mapping, insights, and feedback programs. Tasks… more
- Honeywell (Colonial Heights, VA)
- …allowing us to maintain a high level of operational efficiency. **Sr R&O Maintenance Analyst Supervisor** The Senior R&O Maintenance Analyst Supervisor is a key ... serves as both a working leader, mentor, and coach focuses on continuous improvement and the development of maintenance planning strategies to enhance efficiency and… more
- Public Consulting Group (Richmond, VA)
- …LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to ... Delivery Lead will work closely with the Product Strategy Lead, Technical Business Analyst , and Regional Teams to drive adoption, satisfaction, and impact. The Sr.… more
- Amazon (Suffolk, VA)
- …a drive, to helping associates at stations with amnesty processing and prevention. Data Analyst : This Data Analyst role will work closely with the ICQA and ... will provide support to insure compliance to ICQA-related SoX requirements. This Data Analyst role will work closely with the ICQA and operations teams in Inbound… more
- TekSynap (Fort Belvoir, VA)
- …feedback sessions, monitor training requirements, document successes and areas of improvement , high priority case remediation and its reporting requirements to ... average time to execute (based on incident detection monitoring analyst feedback). + Analyze all completed incident records and...Top-Secret Clearance. + DOD 8570 IAT III and CSSP Analyst Certification + BS 8-10 Years, MS 6-8, PhD… more
- Leidos (Reston, VA)
- …and report on participant and training progress. Drawing on your expertise as an analyst and/or manager of analysts, you will be able to demonstrate skills in ... facilitating multi-day exercises, mentoring students, and/or providing feedback and improvement suggestions to customer management. Using their own expertise with… more
- Leidos (Ashburn, VA)
- …grant required permissions. + Assist with process development and process improvement for Security Operations to include creation/modification of SOPs, Playbooks, ... and Work instructions. + Measure effectiveness of process improvement and automation efforts via metrics and KPIs. +...Swimlane, Phantom, Demisto, etc. + Experience as a SOC Analyst and/or Incident Responder. + Authored SOC SOPs, playbooks,… more
- Leidos (Rosslyn, VA)
- …in support of the GSM-O II program will perform as a Multi-Function Systems Analyst and be responsible for the quality of services delivered on the program. The ... performance present themselves, the QA Engineer will facilitate and guide the improvement to ensure effective implementation is achieved. **The position is expected… more
- CACI International (VA)
- …+ Identify bottlenecks, inefficiencies, and areas for automation and improvement . + Design optimized, future-state processes and workflows, incorporating best ... of new processes and ServiceNow functionalities. **Performance Monitoring & Continuous Improvement :** + Define key performance indicators (KPIs) and metrics for… more