- Percepta (Melbourne, FL)
- …the resolution of inquiries to customers via outbound calls, based on defined inbound procedures, and customer issues. + Handle difficult customer issues and avoid ... escalation whenever possible, positively and professionally. + Liaise with various CRC departments, ie, Research, etc. + Attend team meetings, pep sessions, focus groups, and training sessions as scheduled. + Work on activities and/or projects as requested by… more
- Tractor Supply Company (Palm Beach County, FL)
- …on a regular basis and without advance notice: + Accountable for processing of inbound and outbound freight. + Maintain accurate inventory control and adhere to loss ... prevention standards. + Recovery of merchandise. + Participate in mandatory freight process. + Keep a clean, organized, and safe work area. + Maintain, recover, stock, and tag assigned work areas including all merchandise displayed outside of the store. +… more
- Synchrony (Altamonte Springs, FL)
- …on provider engagement & sales performance, new ideas for increasing provider enrollment and inbound data share with use cases. + Support for integration of ISV & ... Batch Quick screen adoption, including the execution of contractual deliverables, providing actionable insights into effectiveness & impact of these initiatives. Develop methodologies and execute analyses that evaluate the incremental net benefit of the… more
- HCA Healthcare (Okeechobee, FL)
- …and Qualifications** **The Customer Service Advisor handles account inquiries via inbound and outbound calls from patients, guarantors, or other third parties ... to review account information, take** **appropriate actions** **in various systems to resolve inquiries, and secure payment on outstanding account balances. This role requires the ability to learn and work in multiple account systems/applications.** **In this… more
- Cardinal Health (Jacksonville, FL)
- …+ Responsible for cross-training in multiple areas of the warehouse including inbound and outbound + Receive large boxes on warehouse dock, scan product ... with RF scanner, and input product information into computer + Break down cases of product and operate heavy equipment to replenish warehouse + Utilize voice to pick system to pick large case items with material handling equipment or to pick small unit of… more
- TD Bank (Jacksonville, FL)
- …within the team + Makes outbound calls via an automated dialer or takes inbound customer phone calls to negotiate payment arrangements + Collects payments on early ... delinquent accounts, obtaining commitments from customers late on loan payments according to established procedures + Coordinates with attorneys, realtors, credit counselors, servicing representatives, and internal Company personnel to facilitate collection… more
- Lumen (Tallahassee, FL)
- …and retention. This sales position involves daily outbound contact methods and inbound leads, helping customers transform their business from current state platforms ... to future state platforms. You must be prepared for a high-volume, customer-experience-focused work environment where knowledge, speed, accuracy, and follow-through are key contributors to delivering successful customer experiences in their transformation… more
- USAA (Tampa, FL)
- …products. You will interact with our members across multiple contact channels (ie inbound phone calls, email, chat, social media, etc.) to provide adequate coverage ... and advice to help ensure members' financial security. **What you'll do:** + Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various… more
- Walgreens (Miramar, FL)
- …Resolves all data entry related exceptions. + Handles correspondence to patients ( inbound calls, chats, emails) and makes outbound calls to prescribers and patients ... as needed. + Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements. Makes telephone calls to insurers and others to obtain information, gain override… more
- BD (Becton, Dickinson and Company) (Stuart, FL)
- …knowledge of its functionality, usage, and maintenance protocols while handling both inbound and outbound calls with empathy and professionalism. + Conduct initial ... and follow-up communications with leads, identify and resolve customer concerns, and utilize multiple communication channels including phone calls, web chat, and email to provide timely and accurate assistance. + Maintain detailed records of all customer… more
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