- BD (Becton, Dickinson and Company) (Stuart, FL)
- …+ Conduct initial and follow-up calls with prospective leads through both inbound and outbound channels, identifying customer concerns and meeting or exceeding ... established monthly departmental sales goals. + Maintain detailed records of daily production, submit sales logs to supervisors, and consistently meet departmental call volume requirements while adhering to phone activity and compliance standards. + Provide… more
- Camping World (Summerfield, FL)
- …You'll Do:** **Oversee the management of sales activity originating from online leads, inbound phone calls, and unsold traffic with the aim of increasing dealership ... traffic and converting them into sales opportunities.** **Maximizing sales and profitability of the Business Development Center** **Utilize CRM system to track departmental metrics including appointments, calls, sales, and contacts.** **Ensure continuous and… more
- Deloitte (Lake Mary, FL)
- …and individual income tax obligations for their mobile employees working abroad and inbound which includes but not limited to reviewing and signing income tax ... returns and reviewing cost projections. In addition to managing compliance, the practice consults clients to develop international assignment programs and policies and to minimize tax obligations through the use of effective tax planning. Learn more about… more
- Teleperformance USA (Tallahassee, FL)
- …more of the following:** + **More than six (6) months experience as an inbound call center customer service representative** + **More than six (6) months experience ... as a mentor, trainer or acting supervisor** + **Analytical and problem-solving skills** + **Ability to analyze and identify agent trending** + **Ability to analyze and identify opportunities in customer feedback** + **Ability to assess individual and team… more
- Humana (Miramar, FL)
- …Health Plan contractual agreements. The Pre-Service Coordinator will review inbound referrals and correspondence for processing, fulfilment or resolution utilizing ... all appropriate software systems and resources. Screen physician's orders and documentation to identify that all qualifying medical documentation and required information is included. When necessary, request additional applicable information from referring… more
- EquipmentShare (West Palm Beach, FL)
- …through contract negotiation and customer retention. + Quickly respond to inbound leads and requests. Familiar with Customer Relationship Management (CRM) systems. ... + New business development and Client acquisition/Account development. Expand our existing customer base by building relationships with contractors and construction company principals. Tell them about the numerous ways EquipmentShare can help save them money,… more
- Community Health Systems (Milton, FL)
- …written correspondence, ensuring a courteous and professional interaction. + Handles inbound calls from both internal and external customers, creating service cases ... and documenting all interactions accurately. + Demonstrates empathy and active listening skills to understand customer concerns and provide appropriate resolutions. + Researches and resolves customer complaints, billing issues, and service-related concerns in… more
- CVS Health (Tallahassee, FL)
- …and resources to improve Star health outcomes. Your key responsibilities are: + Inbound and outbound calls to members and providers to help getting services like ... healthcare visits, screenings, vaccinations, or medication refills. + Working through barriers that stand in the way of our members' good health + Delivering the best member experience through professional empathetic conversations + Provide important education… more
- NextEra Energy (Juno Beach, FL)
- …timeliness in all financial disclosures. Provide timely and accurate responses to inbound inquiries from our investors and lenders. * Forecast Variance Analysis: ... Conduct in-depth variance analysis to evaluate project revenue, tax credits, and general administrative forecasts, identifying trends and areas for improvement * Forecasting: Develop precise forecasts for revenue, land royalties, G&A (General & Administrative)… more
- NextEra Energy (Miami, FL)
- …Call activation (capacity shortfall). **Job Duties & Responsibilities** * Receives inbound calls and responds to customer requests, inquiries, complex billing, ... complaints or high bills * Handles situations which require adaptation of response * Identifies who will handle more complex calls * Assists with agency inquiries and Medical Essential Service Program (MESP) * Transfers or refers sales leads * Reports… more