- Target (West Palm Beach, FL)
- …the sales floor. The General Merchandise and Food Sales team leads inbound , outbound, replenishment, and promotional signing processes for all General Merchandise ... (GM) areas of the store. This team also leads inventory accuracy, merchandise set-up and pricing processes for all areas of the store. This team may also lead Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable… more
- CenterWell (Tallahassee, FL)
- …variety of tasks based upon business need. Daily work assignments include both inbound and outbound calls to patients to discuss medication therapy, side effect ... management and adverse event reporting when appropriate. Additional tasks that are not directly phone call related include but are not limited to: + Pharmacist Care Plan/Treatment Review + Review prescriptions for accuracy + Check for drug-drug interactions +… more
- Teleperformance USA (Port Saint Lucie, FL)
- …questions, issues, and concerns.** + **Handle and carefully respond to all inbound and outbound customer inquiries** + **Provide excellent customer service through ... active listening** + **Work with confidential customer information and treat it sensitively** + **Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding** + **Appropriately communicate with customers, exercising… more
- AdventHealth (Maitland, FL)
- …area. Meets and exceeds productivity standards determined by department leadership. Manage inbound and outbound call volume in a timely manner, meeting and exceeding ... designated SLAs, utilizing software, databases, scripts, and tools appropriately. Provides exceptional customer service by actively listens to callers, confirming or clarifying information and deescalating calls, as needed. Answer authorization questions… more
- Navient (Tallahassee, FL)
- …while achieving a high-quality standard of service. + Assist in handling inbound calls related to Client Happiness Origination, demonstrating adaptability and a ... commitment to excellent service when needed. **About You:** + 2-3 years of relevant sales and or customer success experience in relationship or consultative sales + Strong communication and interpersonal skills. + Results-driven mindset with a focus on… more
- American Express (Sunrise, FL)
- …Professional?** + Consistently deliver extraordinary service on a high volume of inbound calls in a fast-paced, structured, customer care environment with a keen ... focus on driving a Customer First mentality + Consult with Card Members to understand their needs and tailor unique and personal solutions for them, while also reinforcing the benefits of card membership and acknowledging Card Member tenure + Add value for our… more
- Convey Health Solutions (Fort Lauderdale, FL)
- Job Description Receive inbound calls from members who are enrolled in a Medicare, Medicare Advantage or Medicaid plan. Assist those members with taking orders for ... items sponsored by the plan, update account information, provide plan information and resolve issues with utilization of the plan benefit. Place outbound calls as directed and necessary for member resolution. ESSENTIAL DUTIES AND RESPONSIBILITIES + Update… more
- Zoom (Tallahassee, FL)
- …of their investments + Following up and closing on various sources of inbound leads to upsell and leverage business from established customer relationships + ... Sourcing, upselling and leveraging business from various leads + Creating, delivering, and managing client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs) + Engaging with C-Level and VP-Level Executives + Qualifying leads and… more
- UGI Corporation (Jacksonville, FL)
- …Key Characteristics: + Strong phone presence and interpersonal skills in making inbound and outbound customer calls while delivering a positive customer experience. ... + Must have strong and clear communication skills with an ability to use positive language and listen attentively. + Remains calm under pressure and works collaboratively with customers and internal team members to address and serve the customer's needs. +… more
- Carrington (Jacksonville, FL)
- …basis to business units overall routing and call flow design for inbound /outbound IVRs, campaigns, system and project health, including status updates to management. ... + Real-time monitoring of campaigns, dialer agents, calling list penetration and statistics to ensure agents are fully utilized. + Engage Dialer vendor directly when needing to troubleshoot or escalate system performance issues, providing team and management… more