- Bank of America (Tampa, FL)
- …fraud related client requests by answering calls, chats, or emails in an inbound contact center. Key responsibilities include working in an environment that requires ... accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience. Job expectations include providing seamless service delivery to answer client questions, resolving problems, performing… more
- Owens & Minor (Miramar, FL)
- …+ Act as first point of contact to patients arriving in person. + Answer inbound calls from customers on a multi-line phone system; provide information to new and ... existing patients, troubleshoot common issues, work with the branch team and other departments to find appropriate resolutions and escalate queries or concerns when necessary. + Perform processing duties for the branch; including, but not limited to, creating,… more
- Aspen Dental (Tallahassee, FL)
- …book an appointment orlearn about Aspen Dental services, + Answer inbound calls in a high-volumeenvironment, while compassionately handling questions/concerns + ... Listen empathetically and think critically to understand patient needs, use trained sales and customer service techniques to set appointments.Focus on appointment acceptance and customer care to reach individual and call center goals. + Additional duties as… more
- Cintas (Fort Myers, FL)
- …School Diploma/GED; Bachelor's Degree preferred Preferred + Experience with heavy inbound and outbound calls and transferring calls + 3+ years' business-to-business ... account support + Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet + Experience with proofreading and editing documents **Benefits** Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums… more
- Waste Connections (Clearwater, FL)
- …FL. This is a scripted call center position where you will handle inbound calls from our customers. **THE POSITION:** This position is the first point ... of contact for our customers. You will be handling high call volumes along with a steady flow of walk in customers. Additional administrative duties will be required as well. The position is Monday through Friday, 8am to 5pm. Location: Clearwater, FL **DUTIES… more
- Danaher Corporation (Deland, FL)
- …transactions to help direct consumption and movement of materials. + Help support our inbound and outbound process with cycle count and put away. Also, maintain 5s ... and safety goals. + Provide training to new hires & help create SOP's to make training better. Help provide insight and direction for day-to-day problem solving with the operations team. The essential requirements of the job include + Minimum of 3 years work… more
- Ross Stores, Inc. (Orlando, FL)
- …a sense of urgency\. + Responsible for receipt of all non\-merchandise inbound deliveries \(i\.e\. signs, supplies, special deliveries, etc\.\)\. + Responsible for ... cleanliness and organization of all Stockrooms\. + Helps deliver and place merchandise on sales floor when all merchandise is processed\. + Responsible for ensuring any back\-stock is secured and processed to Company policy\. + Responsible for merchandising of… more
- Intercontinental Exchange (ICE) (Jacksonville, FL)
- …departmental guidelines and policies for customer interaction. + Manage continuous inbound customer inquiries via multiple channels; prioritize and escalate based on ... recognized business impact; self-managed case backlog to acceptable levels. + Effective use of knowledge base, along with all resources available to drive resolution. + Thoroughly and accurately document details of all client interactions **Knowledge and… more
- Bank of America (Tampa, FL)
- …risk concerns, as appropriate + Provides general operational support including handling inbound calls, mail sorting, and mail distribution + Reviews and approves ... required account documentation **Skills:** + Account Management + Customer and Client Focus + Oral Communications + Research + Attention to Detail + Collaboration + Written Communications + Prioritization + Recording/Organizing Information + Result Orientation… more
- Bank of America (Jacksonville, FL)
- …markets and assists clients with their servicing and trading needs through inbound and outbound phone interactions. The Investment Consultant II will own the ... management, research, and communication of resolution to client issues while demonstrating expert knowledge of policies, procedures and processes. The role is responsible for achievement of high client satisfaction and relationship deepening through a… more