- BayCare Health System (Clearwater, FL)
- …System marketing activities and physician referral efforts. + Responsible for inbound and outbound communications via telephone, website, email and enterprise web ... portals to promote service lines, physician referrals, registrations, community events, as well as handling direct mail inquiries and text messaging marketing initiatives. + Responsible for quickly determining the needs of the customer and cross-marketing… more
- Owens & Minor (Jacksonville, FL)
- …+ Act as first point of contact to patients arriving in person. + Answer inbound calls from customers on a multi-line phone system; provide information to new and ... existing patients, troubleshoot common issues, work with the branch team and other departments to find appropriate resolutions and escalate queries or concerns when necessary. + Perform processing duties for the branch; including, but not limited to, creating,… more
- Target (Miami, FL)
- …guest requests) and backstock product from all departments + Process all inbound deliveries (using the receive application) to ensure inventory accuracy + Complete ... all backroom weekly audits + Operate power equipment only if certified + Maintain backroom organization and location accuracy and follow equipment guidelines + Follow processes accurately with attention to detail, monitor own progress and accurately prioritize… more
- HD Supply (Jacksonville, FL)
- **Job Summary** Responsible for responding to inbound calls providing customer service and responding to inquiries on general account information. Gather and ... translate all necessary customer account information and internal data to ensure the ability to collect receivables. **Major Tasks, Responsibilities, and Key Accountabilities** + Performs accurate and timely entry of customer selection(s) into order processing… more
- The Hartford (Lake Mary, FL)
- …agents to service surety business. + Address light billing inquiries via inbound call with professionalism and escalating complex cases as needed while maintaining ... a positive customer experience. + Follow up with underwriters and underwriting assistants on surety submissions. + Complete necessary documentation/requests for agency service and setup. + Cultivate customer and producer relationships to promote surety… more
- Teleperformance USA (FL)
- …questions, issues, and concerns.** + **Handle and carefully respond to all inbound and outbound customer inquiries** + **Provide excellent customer service through ... active listening** + **Work with confidential customer information and treat it sensitively** + **Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding** + **Appropriately communicate with customers, exercising… more
- Deloitte (Tampa, FL)
- …backgrounds in transactional analysis and support, compliance and planning for inbound and outbound businesses, supply chain and intellectual property advising, ... transfer pricing, transformative business modeling, and more. Join us, and help clients optimize their tax functions and take strategy to the next level. Learn more about Deloitte International Tax. Learn more about Deloitte International Tax. Qualifications… more
- Mass Markets (Orlando, FL)
- …a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound and outbound calls with professionalism, empathy, and efficiency. + ... Listen actively to understand customer needs and provide accurate solutions. + Use internal systems to manage accounts, process claims, and update records. + Follow scripts and procedures to ensure compliance and consistency. + Escalate complex issues to… more
- Percepta (Melbourne, FL)
- …to customers to increase purchases. **During a Typical Day, You'll** + Receive inbound phone calls, emails, and chats through our Automotive E-commerce Portal + ... Effectively utilize multiple systems in providing prompt, courteous, and accurate information + Resolve complex interactions using the appropriate escalation process + Use appropriate resources to find solutions for basic to intermediate-level issues;… more
- Teleperformance USA (Port Saint Lucie, FL)
- …systems** + **Organization and work prioritization skills** + **1 year of Call center Inbound call work required** **Be Part of Our TP Family** **It is our mission ... to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are… more