- Teleperformance USA (Port Saint Lucie, FL)
- …questions, issues, and concerns.** + **Handle and carefully respond to all inbound and outbound customer inquiries** + **Provide excellent customer service through ... active listening** + **Work with confidential customer information and treat it sensitively** + **Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding** + **Appropriately communicate with customers, exercising… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- Responsible for intermediate level inbound call, outbound call, email and web chat services, as well as back-office services. Applies skills and experience to show a ... focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer's support needs providing timely, reliable, and courteous service. + Provides monitoring support and outreach for… more
- Bank of America (Jacksonville, FL)
- …to the objectives + Stakeholder Management and Communication - manage inbound feedback and outbound communications + Support development of socialization documents ... such as walking decks and project updates + Hands on Project Management - monitor and report on delivery of milestones. + Understanding of change management methodologies + Excellent communication and interpersonal skills + Ability to build rapport cross… more
- Datavant (Tampa, FL)
- …external sources, retrieving them and transmitting them appropriately. + Answering of inbound /outbound calls. + May assist with patient walk-ins. + May assist with ... administrative duties such as handling faxes, opening mail, and data entry. + May schedules pick-ups. + Assist with training associates in the HIS positions. + Generates reports for manager or facility as directed. + Must exceed level 1 productivity… more
- Percepta (Melbourne, FL)
- …+ Multi-channel communication with current or potential customers via chat, phone ( inbound /outbound), email, and SMS to assist customers with inquiries related to ... luxury automotive products and/or services + Explain services and special promotions to customers, including working with local retailers to support locating vehicles while adhering to all guidelines and regulations + Document every customer interaction,… more
- Carrier (Palm Beach Gardens, FL)
- …service levels, inventory accuracy, and throughput efficiency. + Oversee inbound and outbound logistics including carrier management, freight optimization, and ... delivery reliability. + Ensure all warehousing and transportation practices comply with safety, regulatory, and sustainability standards. Order Management + Lead the end-to-end order fulfillment process from order entry to delivery, ensuring seamless execution… more
- Amazon (Tallahassee, FL)
- …the overall safety, quality and performance and customer experience of either Inbound or Outbound operations. * Will set and clarify requirements and expectations ... for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments. * Leverages the Operations and Area Managers by sourcing and nurturing ideas, and… more
- CenterWell (Tallahassee, FL)
- …positive, proactive attitude, energetic, highly motivated and a self-starter + Inbound /outbound call experience in any pharmacy setting + Strong communication skills ... both written and verbal + Great attention to detail + Ability to handle multiple tasks simultaneously + Ability to work accurately and efficiently while performing repetitive tasks + Intermediate PC skills **Required Work Schedule** **:** + Must have the… more
- Deloitte (Tampa, FL)
- …backgrounds in transactional analysis and support, compliance and planning for inbound and outbound businesses, supply chain and intellectual property advising, ... transfer pricing, transformative business modeling, and more. Join us, and help clients optimize their tax functions and take strategy to the next level. Learn more about Deloitte International Tax. Qualifications Required: + Ability to perform job… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …of marketing plans to achieve targeted objectives. + Familiarity with inbound marketing processes and platforms, including onboarding marketing automation platforms ... and nurture marketing skill sets. **Skill in:** + Organizational, planning and time management skills - as well as a "roll up the sleeves" mentality - sufficient to independently oversee multiple projects from start to completion. + Excellent written and oral… more