- CVS Health (Tallahassee, FL)
- …an office environment. - 6+ Months professional work experience preferred involving inbound and/or outbound phone customer service. - Strong customer service skills. ... - Strong knowledge of computer programs. - Excellent data entry skills. **Education** - High School Diploma or equivalent. **Anticipated Weekly Hours** 40 **Time Type** Full time **Pay Range** The typical pay range for this role is: $17.00 - $25.65 This pay… more
- House of Blues (Miami Beach, FL)
- …WILL DO + Deliver exemplary customer service to maintain customer loyalty. Answer inbound calls or in person inquiries to resolve our customer concerns through ... analysis to determine the most effective resolution. + Adapt to customer needs ensuring that they are understood, and appropriate action is taken to meet and exceed their expectations. + Refer unresolved customer grievances to designated departments for… more
- Genetec (FL)
- …Account Executives by moving along qualified leads through the sales cycle + Manage inbound leads with a prioritization strategy What makes you a great fit: + An ... ability to excel in high-stress, operationally complex, fast-paced, or customer-facing work environments. + Strong conversational communication skills, with a high degree of curiosity and empathy, and strong listening skills. + Resilience in the face of… more
- Deloitte (Miami, FL)
- …identify solutions to reported issues. + Troubleshooting through logs for inbound , outbound voice (SIP/URS/ORS/IXN/Stat/MCP etc) , E-Services email chat, GMS, ... outbound campaigns for both Linux and Windows environment. + Resolve technical issues, related to the Genesys platform, minimizing downtime, and ensuring service continuity. + Installing Genesys Engage applications both Linux and Windows + Configure and manage… more
- Packing Corp of America (Tampa, FL)
- …unloaded and taken off trucks. Responsible for pulling job for production, inbound forms, inventory tags and counts on materials received or shipped. Assists ... other shipping and receiving material handlers to balance the workload, organize warehouses, and perform general cleaning. Follows rules and procedures relative to the safe and efficient operation of the forklift, also including reporting any missing, broken,… more
- Bank of America (Jacksonville, FL)
- …markets and assists clients with their servicing and trading needs through inbound and outbound phone interactions. The Investment Consultant II will own the ... management, research, and communication of resolution to client issues while demonstrating expert knowledge of policies, procedures and processes. The role is responsible for achievement of high client satisfaction and relationship deepening through a… more
- University of Miami (Miami, FL)
- …+ Maintain a call response rate of 90% or higher for all inbound telecommunications routed through NICE In-Contact + Provide clinical support to departmental ... providers + Complete clinical preparation for outpatient clinics on a weekly basis, with timely notice to providers + Schedule patient appointments accurately and efficiently + Initiate prescription prior authorizations + Ensure provider clinical letters are… more
- Mass Markets (FL)
- …and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Answer inbound calls and respond to customer inquiries in a professional manner. + ... Resolve customer issues efficiently while maintaining a positive attitude. + Document all interactions accurately in the CRM system. + Follow communication scripts and standard operating procedures. + Escalate complex issues to the appropriate department when… more
- The Albany Auto Group (Miami, FL)
- …and pair with sales advisor Contact customers to confirm appointments Answer inbound calls Confirm appointments and re-schedule missed appointments Purify and update ... customer changes in database. Bi-lingual a must more