- TEKsystems (Tinley Park, IL)
- …+ Familiarity with CRM systems, especially Microsoft Dynamics. + High-volume inbound phone experience (50+ calls/day). + Proficiency in Microsoft Excel. Soft ... Skills + Self-starter with the ability to work independently and solve problems without supervision. + Resourceful and detail-oriented with strong organizational skills. + Excellent written communication and a positive, professional attitude. + High level of… more
- Ankura (Chicago, IL)
- …law firms, investment banks, corporates etc. resulting in a robust flow of inbound calls and bookings . An undergraduate degree from a top academic institution; ... advanced degree(s) and applicable professional certification(s) are preferred . Expertise in defining, influencing, and driving change at executive levels and across the broader community of stakeholders . Exceptional negotiation skills with… more
- Prime Healthcare (Des Plaines, IL)
- …obtaining prior authorizations from insurance carriers. This position also handles inbound calls from patients, providers, and insurers related to authorizations. ... Responsibilities include verifying and updating patient demographics and insurance details, and assisting with financial arrangements for urgent or emergent services. Exceptional customer service and clear communication are essential in this role.… more
- R1 RCM (Chicago, IL)
- …Solutions Representative II:** + Deliver a high-quality patient experience through inbound and outbound call resolution within established protocols with a focus ... on first call resolution. + Manage inquiries via multiple communication channels in a professional manner using EMR systems such as Epic, Cerner, Meditech, or similar systems. + Review/interpret and answer questions regarding patient statements, explanation of… more
- Kemper (Melrose Park, IL)
- …our community while attending to their insurance needs. + Engages customer via inbound and outbound telephone calls to assess insurance needs and rating variables. + ... Completes sale of policy by collecting down payment and uploading policy. + Performs cross selling on other services offered by the company (property insurance, commercial insurance, etc.) + Maintains records on customers including information about the… more
- Publicis Groupe (Chicago, IL)
- …social strategies, playbooks, etc. + Serve as the initial point of contact for inbound requests from the social client team + Identify, analyze issues, patterns and ... trends in in the client landscape and with brand agnostic digital trends + Create and ideate, every. single. day. + Establish benchmarks for metrics and develop a reporting schedule including recommendations + Analyze campaigns and translate anecdotal or… more
- Polaris Pharmacy Services, LLC (Des Plaines, IL)
- …meet day-to-day operations in order entry, new and refill orders, customer service inbound and outbound calls, maintenance of current nursing home bed census, and ... pharmacy claims resolution + Responsible for the hiring, training, and disciplinary functions associated with order entry, call center, and census personnel + Responsible with achieving department goals in volume, production, quality, customer service,… more
- Kemper (Chicago, IL)
- …our community while attending to their insurance needs + Engages customer via inbound and outbound telephone calls to assess insurance needs and rating variables. + ... Completes sale of policy by collecting down payment and uploading policy. + Performs cross selling on other services offered by the company (property insurance, commercial insurance, etc.) + Maintains records on customers including information about the… more
- Michaels (New Lenox, IL)
- …the Distribution Center environment to help fulfill overall mission to process Inbound and/or Outbound freight accurately, timely, and safely. **Major Activities** ... + Utilizes manual and/or powered industrial equipment to load and unload inventory. + Utilizes material handling equipment (reach truck and/or order picker/cherry picker) to fulfill shipping and receiving orders. + Completes periodic safety training on the… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- Responsible for intermediate level inbound call, outbound call, email and web chat services, as well as back-office services. Applies skills and experience to show a ... focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer's support needs providing timely, reliable, and courteous service. + Provides monitoring support and outreach for… more