- City National Bank (Austin, TX)
- …metrics including average speed to answer, abandonment rate, and all other inbound outbound calling expectations * Ability adapt to changing scalable environment and ... willing to take on new initiatives and strategies * Travel as needed * Prepare weekly executive decks, monthly roll-up, and quarterly presentations to the executive leadership team as a required discipline. * Able to handle any adhoc service requests through… more
- Oracle (Austin, TX)
- …The territory that this rep covers has 6 Inside Sales Reps. Utilizes inbound and/or outbound techniques to identify, qualify and close new opportunities. Manages ... accounts throughout the entire sales process, and collaborates with team members in consulting and support to uncover all customer needs. Responsible for understanding Oracle's product offerings and competitive issues to develop solution proposals encompassing… more
- Ally (Austin, TX)
- …follow up to customers and business partners, make outbound calls and take inbound calls, and perform other titles processing related duties. Our ideal candidate ... will enjoy a fast-paced, goal driven environment, be willing to multitask and perform multiple departmental functions, have strong communication skills, and be poised and professional at all times. **The Work Itself** * Verify and audit loan and title… more
- Aerotek (Humble, TX)
- …Audit outbound meals to ensure departures' catering matches approved orders. + Audit inbound meals to analyze meal and beverage leftovers. + Keep management informed ... of any operational issues that may affect operational performance. + Ensure customers, vendors, and employees adhere to current operating requirements. + Monitor ramp activities and performance for safe and timely aircraft catering/commissary handling.… more
- Cardinal Health (Austin, TX)
- …positive outcome and provides a positive patient experience. This role answers inbound questions and provides customer service and technical expertise to parties. ... **_Responsibilities_** + Maintains a current and in-depth understanding of patient therapy's, prior approval and reimbursement processes and details of health care plans. + Manages a queue of technical or complex therapy and reimbursement questions from… more
- TEKsystems (Irving, TX)
- …medications contributing directly to patient care and satisfaction. Outbound and Inbound (Queue). Key Responsibilities: - Answer incoming calls and provide clear ... accurate information to patients and healthcare providers. - Initiate outbound calls to patients to gather necessary information for prescription coordination. - Schedule and confirm medication deliveries with precision and attention to detail. - Maintain… more
- Humana (Austin, TX)
- …needs have been assessed and addressed. The Support SS may also receive inbound calls from members needing additional assistance. This role is also responsible for ... assessing the member to determine if a referral to any other discipline is needed depending on member's individualized needs. Creating and updating member care plans may be required. Documentation in the member's record is required to ensure CMS compliance,… more
- Sysco (Houston, TX)
- …procurement strategy, revenue alignment with market, transportation profitability management and inbound supply chain efficiency + Provide analytics and insights on ... stastical forecast, replenishment and inventory management efficiency. Identify opportunities to improve forecast accuracy and inventory turns while sustaining/improving customer service level. + Oversee solutions for projects and initiatives to ensure timely… more
- EquipmentShare (Corpus Christi, TX)
- …through contract negotiation and customer retention. + Quickly respond to inbound leads and requests. Familiar with Customer Relationship Management (CRM) systems. ... + New business development and Client acquisition/Account development. Expand our existing customer base by building relationships with contractors and construction company principals. Tell them about the numerous ways EquipmentShare can help save them money,… more
- Charles Schwab (Austin, TX)
- …choices. You'll engage with, and be an advocate for, clients when answering inbound calls, taking ownership, and tackling complex issues to offer the best possible ... solution. You'll also take charge of your own professional journey by attending the Schwab Service Academy (SSA), which provides you with the paid training, study time, and support you need to obtain your Securities Industry Essentials and FINRA Series 7 & 63… more
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