- Evolent (Austin, TX)
- …on team metrics and accomplishments. **What You Will Be Doing:** + Receive inbound calls, faxes, emails, and mail to initiate an appeal request utilizing multiple ... software applications. + Make outbound calls when necessary to obtain additional information pertaining to the research of an appeal. + Collect, organize, and track information received from a variety of resources to facilitate and expedite the processing of… more
- Emerson (Stafford, TX)
- …the receiving team to ensure accurate and timely processing of all inbound shipments, including overseeing the unloading of deliveries. + **Training and Performance ... Monitoring** : Provide training and support to both new and existing team members, while monitoring performance and advancing issues to supervisors. + **Compliance and Safety** : Ensure team adherence to safety procedures and company policies, including… more
- Zurich NA (Houston, TX)
- …who find themselves facing unexpected Travel Emergencies around the world. We are an inbound call center focused on creative solutions to meet the needs of our ... customers, allowing them to leave the problem solving to us and enjoy their travels as they intended. Our team responds quickly to a number of travel related emergencies including, but not limited to, lost luggage tracking, passport and visa replacements,… more
- Tommy Bahama (Southlake, TX)
- …for incoming and outbound products + Build the perfect oasis - Process all inbound and outbound shipment in an accurate and timely manner in accordance with Retail ... Operations Policies and Procedures + Onboard your crew - Actively participate in all store-related meetings, generating reports and to communicating inventory related inquires/ discrepancies related to stock ESSENTIALS FOR LIFE IN PARADISE + You have 2+ years… more
- Concentrix (Austin, TX)
- …Description The Developer Resolution Support Specialist engages with customers through inbound and outbound calls and/or online channels. This role is responsible ... for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)… more
- Cognizant (Austin, TX)
- …customer service and maintaining positive customer relationships. **Essential Functions** . Handle inbound calls as a representative of the hospital to arrange debt ... repayment based on the patient's financial situation and client repayment guidelines, using credit card, check, or obtained insurance. Record all updates and acquired information on accounts. . Understand and utilize HIPAA and TCPA guidelines during each call.… more
- Public Storage (Plano, TX)
- …Owners with business status updates, work-order details, and sales forecasts via inbound or outbound calls, ensuring our Owners are well-informed about their ... properties. + Pre-review / review monthly financials for each Owners' portfolio, preparing to address areas of concern or requests for explanation. Research and resolve inquiries and requests for information, ensuring transparency and accuracy. + Facilitate… more
- EquipmentShare (Lubbock, TX)
- …each customer gets the right equipment at the right time. + Respond to inbound leads and guide customers through the EquipmentShare rental process + Expand our ... existing customer base by building relationships with contractors and construction company principals. Educate our customers about the numerous ways EquipmentShare can help save them money, make more money, and operate more efficiently + Maintain and nurture… more
- Navient (Austin, TX)
- …while achieving a high-quality standard of service. + Assist in handling inbound calls related to Client Happiness Origination, demonstrating adaptability and a ... commitment to excellent service when needed. **About You:** + 2-3 years of relevant sales and or customer success experience in relationship or consultative sales + Strong communication and interpersonal skills. + Results-driven mindset with a focus on… more
- Uniti (Sugar Land, TX)
- …You'll Do:** + Handle local customer service inquiries. + Engage in both inbound and outbound sales activities. + Generate referrals for new sales and upgrades ... through engagement with operations and techs. + Provide support for field operations and assist with customer issues and escalations. + Assist in promoting local events and represent Kinetic at community and selling events. + Collaborate with other Windstream… more