- Teleperformance USA (TX)
- …questions, issues, and concerns.** + **Handle and carefully respond to all inbound and outbound customer inquiries** + **Provide excellent customer service through ... active listening** + **Work with confidential customer information and treat it sensitively** + **Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding** + **Appropriately communicate with customers, exercising… more
- DriveTime (Fort Worth, TX)
- …of their loan while meeting or exceeding production goals. + Make inbound and outbound contact with customers regarding past-due balances (generally 1-60 days). ... + Educate, negotiate with, and build relationships with customers to influence them to make needed payments. + Effectively navigate multiple systems to review account information, process payments and accurately notate accounts regarding contact. + Utilize… more
- DriveTime (Fort Worth, TX)
- …path to ownership. In long, you will: + Handle high volume of inbound calls that provide reinstatement/redemption offers to our customers based on defined business ... criteria and state requirements + Negotiate payments and offer tools to support the reinstatement of customers based on defined business criteria + Perform high volume of outbound calls to establish contact with customers to discuss their intentions on… more
- PrimeFlight Aviation Services (Sugar Land, TX)
- …+ Manage workflows aligned with company KPIs + Process and resolve inbound collection inquiries + Prepare and send past-due/demand notice letters for collections ... + Prepare and send Statements out to customers + Prepare accounts for escalation with necessary documentation + Provide reporting and analysis, by preparing regular reports on collections performance, aging analysis, and bad debt provisions + May be assigned… more
- ENFRA (Coppell, TX)
- …+ Verifying job completion and accuracy of technician notes. + Inbound /outbound phone calls. + Scheduling service repairs and routine maintenance visits. ... + Processes and issues monthly maintenance invoices. + Makes collection calls for past-due invoices on a weekly basis. + Provides outstanding customer service to our customers. + Data entry and various administrative tasks. **Qualifications** **Required… more
- Everon (Irving, TX)
- …data into reports that are submitted to management in a timely manner. + Inbound phone time and job quality control. + Position may require mandatory overtime when ... necessary to meet company metrics. + Perform all other duties and projects assigned. **_Knowledge:_** + Maintain a strong knowledge of industry and company operations. + Knowledge of all sales, installation, billing, and monitoring systems that assist in… more
- Wolters Kluwer (Austin, TX)
- …agreements held by the employee and prior employers. + Handle complex inbound and outbound sales inquiries. + Manage prospect pipeline within CRM-Salesforce. + ... Maintain and update detailed and accurate customer records. + Qualify and prioritize sales leads with strategic potential. + Record, analyze, and report on detailed sales activities and trends. + Develop and present comprehensive sales quotes and proposals. +… more
- Aspen Dental (Austin, TX)
- …book an appointment orlearn about Aspen Dental services, + Answer inbound calls in a high-volumeenvironment, while compassionately handling questions/concerns + ... Listen empathetically and think critically to understand patient needs, use trained sales and customer service techniques to set appointments.Focus on appointment acceptance and customer care to reach individual and call center goals. + Additional duties as… more
- Walmart (Lancaster, TX)
- …that it arrives at the desired color and maturity Orders and schedules inbound and outbound delivery of bananas avocados pears and other ripening produce Educates ... distribution center and store associates on proper handling procedures Recognize the climatic and geographical effects of fruits and vegetables and the related ripening criteriaOperational Excellence Possess knowledge of regulatory and reporting requirements… more
- System One (Dallas, TX)
- …respond to customer inquiries and service-related questions + Manage inbound calls, route messages appropriately, and support general office communications ... Order Processing & Administrative Tasks + Enter and manage customer orders with accuracy in QuickBooks and/or ERP systems + Prepare customer quotes, invoices, and related documents + Support daily postings, documentation, and file organization + Assist with… more