- CACI International (San Antonio, TX)
- …other clinical applications. **Responsibilities:** + Primary second level support of all inbound incidents. Backup first level support as needed. + Efficiently and ... accurately resolve or escalate all assigned incidents. + Provide accurate, timely, and professional follow up and resolution on all supported issues. + Accurately triage/assign/escalate incidents per established procedures. + Raise awareness of Priority issues… more
- Capgemini (El Paso, TX)
- …on job performance, quality, and attendance. Roles & Responsibilities: *Receive inbound phone calls from our prescribers and members *Utilizing multiple software ... systems to create Prescription cases and determine coverage, determination and appeals process *Good written and verbal communication skills *The ability to display soft skills while moving the call forward *Meeting or exceeding government mandated timelines… more
- TTEC (Austin, TX)
- …potential has a place here with TTEC's award-winning employment experience. As a Lead Inbound Sales Representative working remotely in the USA, you'll be a part of ... bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work(R) certification in the USA says it all! **What You'll be Doing** Are you results focused and love to help… more
- Amazon (Coppell, TX)
- …financial and labor planning, and operational goals for outbound, or inbound operations Responsible for providing strategic level/long-term planning (3, 6, and ... 12 months out) including labor planning, rate forecasting, and peak season planning Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total… more
- Veolia North America (Beaumont, TX)
- …North America. **Job Description** **Position Purpose:** Responsible for unloading of inbound bulk/liquid tankers and routing of hazardous waste to appropriate ... destinations in accordance with regulatory requirements and company policies to ensure that end product meets the specifications for disposal in an efficient and effective manner. **Primary Duties /Responsibilities:** + Be able to perform all job duties of a… more
- Mass Markets (Killeen, TX)
- …Conduct phone interviews and schedule on-site interviews with candidates. + Manage inbound and outbound candidate communications. + Track applicant progress in our ... recruitment system. + Travel locally to promote job opportunities (eg, post flyers, attend job fairs, network). + Collaborate with the Talent Acquisition Manager on advertising strategies and hiring events. + Perform background checks, drug screenings, and… more
- Mass Markets (Killeen, TX)
- …+ Lead and mentor a team of call center supervisors overseeing inbound and outbound operations. + Coach supervisors on customer service best practices ... and operational excellence. + Monitor and manage KPIs, performance metrics, and productivity standards. + Foster a culture of accountability, continuous improvement, and high performance. + Oversee workforce management, including scheduling and performance… more
- Mass Markets (Killeen, TX)
- …a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling. + Responsible for coaching and developing reports on customer ... service processes and best practices. + Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a culture of accountability, continuous improvement, and personal excellence + Directs workforce… more
- Cabela's (Round Rock, TX)
- …Answers multi-line phones in a timely, professional and courteous manner. Directs all inbound calls to the appropriate associate or department and take complete and ... accurate messages if requested associate is unavailable. + Keeps boat dealership stocked with all necessary office supplies, including state / local title and registration paperwork; maintains an adequate inventory of supplies and order supplies on a timely… more
- ManpowerGroup (Austin, TX)
- …join their team. As a Forklift Operator, you will be part of the Inbound department supporting the leadership team. The ideal candidate will have strong attention to ... detail, a commitment to safety, and excellent communication skills which will align successfully in the organization. **Job Title:** 2nd shift Forklift Operator **Location:** Austin, TX **Pay Range: $19.50hrly** **Shift:** 2nd Shift - 6pm-4:30am **What's the… more