- Mass Markets (El Paso, TX)
- …a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound and outbound calls with professionalism, empathy, and efficiency. + ... Listen actively to understand customer needs and provide accurate solutions. + Use internal systems to manage accounts, process claims, and update records. + Follow scripts and procedures to ensure compliance and consistency. + Escalate complex issues to… more
- SolomonEdwards (Austin, TX)
- …a call center environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current customers promptly. - Perform routine data entry ... and validation tasks. - Handle routine calls, emails, and/or chat responses with internal employees, consumers, and/or authorized 3rd parties. - Interact with multiple departments to expedite processing and/or issue resolution. - Perform other related duties… more
- Chartway Federal Credit Union (Houston, TX)
- …channels assigned performance objectives. Responsible and Accountable for: + Taking inbound calls from members and non-members for general servicing inquiries for ... checking, savings, credit cards, certificates of deposit, business accounts and loan products (auto, equity, line of credits and personal loans) + Option to work hybrid based on skillset and time in position + Exercise problem solving skills and promote the… more
- PennyMac (Carrollton, TX)
- …to our customers through polite and informative phone interactions in an inbound high volume call center environment + Provide account information to customers ... including, but not limited to, inquiries regarding loan payments, escrow, taxes, payoffs, and loan documents + Conduct research to resolve and respond to customer inquiries accurately + Interact cross-departmentally to resolve customer requests, including… more
- Bath Planet (San Antonio, TX)
- …* Hire, train and manage team of 18 Call Center Representatives * Answer inbound calls and make outbound calls * Customer Service * Manage sales reps schedules ... * Achieve weekly and monthly quotas Qualifications: * Must have prior experience as a Call Center Manager * Exemplary customer service skills * Proficiency with technology and phone skills * High level of organizational skills and ability to manage a large… more
- ADP (El Paso, TX)
- …support it. + Adhere to daily schedule and support high call volumes of inbound calls. Flexibility to maintain increase of daily phone time during peak times (which ... can be unplanned and impacted by market fluctuations). + Educate employees on distribution options available to them when transitioning employers or commencing retirement rollover option to employees of eligible plans. Assist employees with support for… more
- Cornerstone Caregiving (Waco, TX)
- …Development Specialist, you will be the key point of contact for inbound calls from Cornerstone's lead sources, responsible for gathering information and seamlessly ... coordinating with our Operating Directors to set up and schedule client assessments. The successful candidate will possess excellent communication skills, attention to detail, and the ability to effectively set meetings. Benefits Compensation Competitive… more
- GCG (Austin, TX)
- …initiatives + Coordinate supply and demand planning activities to align inbound materials with customer forecasts + Manage and communicate project timelines, ... deliverables, and risks across procurement, product management, quality, and sales teams + Support supplier onboarding, qualification, and new product approval processes + Track and report KPIs, including supplier on-time delivery, cost performance, and… more
- JPMorgan Chase (Plano, TX)
- …will oversee the global relocation and assignment processes for employees relocation inbound and outbound from Latin Americaregion. Your mission is to deliver ... seamless, personalized experiences for relocating employees, significantly impacting their careers and contributing to our strategic organizational goals. **Job responsibilities** + Ensure flawless execution of global mobility processes, maintaining… more
- Celestica (Richardson, TX)
- …delivery requirements to meet production schedules and inventory objectives for both inbound site needs and outbound customer needs + Responsible for customer ... interface from Logistics including relationship management and as focal point for all Logistics related issues. + Participates in business process improvements to help achieve inventory targets and maximize return on investment. Works to ensure Celestica is… more