- Bank of America (Phoenix, AZ)
- …fraud related client requests by answering calls, chats, or emails in an inbound contact center. Key responsibilities include working in an environment that requires ... analysis + Reads frequent updates and learning materials, often while on the call , and implements into conversations with speed and accuracy + Complies with industry… more
- EDB (Phoenix, AZ)
- …contributors to Open Source Postgres since the beginning, and we are proud to call thousands of boundary pushing customers our partners. Proud though we are, we are ... our sales team to oversee and exceed yearly sales goals through outbound/ inbound leads management, knowing their customer and strategically positioning the value of… more
- Sharecare (Phoenix, AZ)
- …Representative has the primary responsibility of making outbound calls and receiving inbound calls to enroll and schedule members in the telephonic lifestyle ... data to complete the enrollment + Schedule the member for a coaching call + Document the interaction in the appropriate systems **Essential Functions:** + Engage… more
- DriveTime (Mesa, AZ)
- …liaison to Contact Center leadership, assisting with the implementation of new call , email, and SMS routing strategies, and providing post-deployment volume trend ... and compliance across all contact center groups + Monitoring outbound and inbound associate performance and offers recommendations in support of all groups. +… more
- Vanguard (Scottsdale, AZ)
- …for investment success." In this role, you will connect with clients via inbound phone calls to assist with their account-related inquiries, function as a ... meet our clients where they are, and ensure they feel supported when they call in to Vanguard. As a Client Service Excellence Representative, you will: + Respond… more
- InEight (Phoenix, AZ)
- …expert while providing support to our customers. Duties include taking inbound calls, providing functional support, troubleshooting, case management and providing ... SLA's and escalate as needed. + Will be required to participate in the on- call rotation, 1 week every 2 months 24/7 support. **Requirements:** + At least one… more
- Concentrix (Phoenix, AZ)
- …Bilingual Seasonal Licensed Health Insurance Agent interfaces with customers via inbound /outbound calls and/or via the Internet. This position provides customer ... Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." Location: USA, TX, Work-at-Home Language… more
- Camping World (Mesa, AZ)
- …strong outbound sales skills to increase our membership base + Utilize strong inbound sales skills to increase our membership base + Utilize observational and active ... + Must demonstrate the ability to meet quality assurance guidelines on every call **Required Experience:** + Outbound sales experience required + 2+ years of sales… more
- Deloitte (Gilbert, AZ)
- …identify solutions to reported issues. + Troubleshooting through logs for inbound , outbound voice (SIP/URS/ORS/IXN/Stat/MCP etc) , E-Services email chat, GMS, ... Linux and Windows + Configure and manage Genesys Engage components, including call flows, queues, and reporting dashboards to optimize performance. + Provide ongoing… more
- JPMorgan Chase (Tempe, AZ)
- …marketing and promoting Chase's financial products. **Job Responsibilities** + Convert warm inbound and outbound leads into mortgage loan applications. + Utilize our ... and schedule follow-ups. + Employ consultative selling techniques in a call center environment. + Recommend optimal product/rate program combinations to prospects.… more