- Edward Jones (Chandler, AZ)
- **Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team** **.** At Edward Jones, we ... are the first voice a client hears when they call on the phone - the first face they...+ **Client Service:** Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond… more
- Humana (Phoenix, AZ)
- …independent discretion. In this role, you will: + Make outbound and take inbound calls + Communicate with Humana members + Collect medication history information + ... + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting + Strong… more
- Consumer Cellular (Scottsdale, AZ)
- …+ Vast understanding of Contact Center Operations including inbound voice (tollfree networks/SIP/IVR/ACD), digital channels including email/chat/SMS/social/AI, ... of CXone to include configuring agents, skills, hours of operations, reporting, call flows, routing, integration, and other services on the vendor platform. +… more
- DriveTime (Mesa, AZ)
- …of their loan while meeting or exceeding production goals. + Make inbound and outbound contact with customers regarding past-due balances (generally 1-60 days). ... adapt to any and all changes in processes, scripts, call flow, etc. + Must practice strict discretion when...respectfully and with empathy. + Must meet monthly Collection, Call Time, and Quality Assurance Goals. **Requirements (What You… more
- Insight Global (Scottsdale, AZ)
- …* Vast understanding of Contact Center Operations including inbound voice (tollfree networks/SIP/IVR/ACD), digital channels including email/chat/SMS/social/AI, ... of CXone to include configuring agents, skills, hours of operations, reporting, call flows, routing, integration, and other services on the vendor platform. *… more
- Bank of America (Chandler, AZ)
- …markets and assists clients with their servicing and trading needs through inbound and outbound phone interactions. The Investment Consultant II will own the ... assigned shift within center hours of operation - Strong desire for point of call resolution - Focus on client satisfaction **Desired Qualifications:** - Call … more
- Sedgwick (Flagstaff, AZ)
- …time (for Production)** **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Answers approximately 40 inbound calls per day in a professional and timely manner. + Supports ... Responds to AI-transferred calls with particular attention to compliance and call documentation, ensuring accurate recordkeeping and disclosures. + Collaborates with… more
- Humana (Phoenix, AZ)
- …to address member needs. The Support SSs daily job duties include making outbound call attempts to members with social determinants of health (SDOH) needs to assess ... care with available plan benefits and/or appropriate community resources in a telephonic, call center, work from home environment. This role does not carry a… more
- BrightSpring Health Services (Scottsdale, AZ)
- …clients, client business referrals or leads received via web, conferences, and inbound calls. Is responsible for the development and maintenance of the company ... follow up + Answers potential client questions and follow-up call questions + Works with sales team to transfer...verbal and written communication skills + The ability to call , connect and interact with potential clients and customers… more
- Peckham, Inc. (Phoenix, AZ)
- …a team of Contact Center Customer Service Representatives who handle inbound calls only. The responsibilities include coaching, monitoring, training, record keeping, ... 3-6 months supervisory or leadership experience PREFERRED QUALIFICATIONS + Call center experience + Current Peckham Employee COMPETENCIES Building...center near you + Email us at ###@peckham.org + Call us at ### + Visit us at: 3510… more