- US Foods (Sacramento, CA)
- …Merchandising: Vendor, category, and assortment related aspects + DC Operations: DC inbound , slotting, and outbound related aspects + Local Sales: Area specific ... service challenges and recovery actions + Transportation: Inbound freight and pick-up delays + Finance & Costing:...needed and your contact information. A member of our HR department will return your call within two business… more
- WSP USA (Costa Mesa, CA)
- …mail, payments, customer account updates and customer inquiries. This may include inbound responding to mail, post mail in payments (registered and unregistered ... returned mail + Maintain customer records by updating account information + Process inbound mail which includes payments and account updates + Assist with customer… more
- Molina Healthcare (Los Angeles, CA)
- …on behalf of management. * Provides excellent customer service for all call center communication channels. * Accurately documents all member/provider communication * ... goals established for this position in the areas of call quality, attendance and scheduled adherence. * Engages and...based on business needs * Assist other retention or inbound functions as dictated by service level requirements *… more
- Aspen Dental (Sacramento, CA)
- …book an appointment orlearn about Aspen Dental services, + Answer inbound calls in a high-volumeenvironment, while compassionately handling questions/concerns + ... appointment acceptance and customer care to reach individual and call center goals. + Additional duties as assigned by...center goals. + Additional duties as assigned by the Call Center Leadership team **Job** **Requirements:** + High School… more
- Kelly Services (Pasadena, CA)
- …clients navigate public assistance programs. **Key Responsibilities** + Respond to inbound calls from IHSS recipients experiencing urgent care needs, including ... same-day caregiver call -outs. + Coordinate and dispatch **backup homecare providers** to ensure continuity of care. + Assist clients in understanding and navigating… more
- Kelly Services (Pasadena, CA)
- …to join our team in Pasadena. This is an in-office, call center-based role supporting high-needs In-Home Supportive Services (IHSS) recipients, including ... requiring immediate assistance and problem-solving. **Key Responsibilities** + Answer inbound calls from IHSS recipients requiring urgent back-up homecare support… more
- Robert Half Office Team (San Diego, CA)
- …office) thereafter. Key Responsibilities: + Respond promptly and professionally to inbound calls, providing accurate information, resources, and referrals + Document ... professionalism, and cultural sensitivity + Utilize CRM systems and call center tools to manage customer interactions efficiently +...to support a diverse client base + Adhere to call center best practices and procedures, including use of… more
- Robert Half Office Team (San Diego, CA)
- …schedule (3 days remote, 2 days onsite) thereafter. Responsibilities: + Answer inbound calls in a timely and professional manner, providing accurate information, ... respectful customer service while handling sensitive information + Utilize call center and CRM platforms to manage workflows efficiently...meet the needs of a diverse population + Follow call center procedures and utilize systems such as Avaya… more
- Robert Half Office Team (Hawthorne, CA)
- …member needs and recommending suitable financial products and services. * Manage inbound and outbound member interactions, ensuring a high level of professionalism ... to ensure seamless service delivery and maintain operational excellence. * Utilize call center software and tools effectively to enhance member interactions and… more
- Revelyst (San Diego, CA)
- …**You will of the opportunity to:** + Answer and manage high volumes of inbound customer and prospect phone calls in a professional and courteous manner. + Listen ... Sports' sales regions, product offerings, and internal processes to ensure accurate call direction. + Provide basic product and service information when needed to… more