- Lithia & Driveway (Fort Lauderdale, FL)
- …Great benefits and career advancement opportunities What You'll Be Doing: Handling inbound & outbound customer calls Responding to internet leads & emails Asking ... outgoing, and motivated individuals✔ Strong communication skills verbal & written✔ Call center or customer sales experience is a plus✔ Bi-lingual (English/Spanish)… more
- Deloitte (Miami, FL)
- …identify solutions to reported issues. + Troubleshooting through logs for inbound , outbound voice (SIP/URS/ORS/IXN/Stat/MCP etc) , E-Services email chat, GMS, ... Linux and Windows + Configure and manage Genesys Engage components, including call flows, queues, and reporting dashboards to optimize performance. + Provide ongoing… more
- University of Miami (Miami, FL)
- …and collaboratively with co-workers to achieve team and organizational goals + Maintain a call response rate of 90% or higher for all inbound telecommunications ... routed through NICE In-Contact + Provide clinical support to departmental providers + Complete clinical preparation for outpatient clinics on a weekly basis, with timely notice to providers + Schedule patient appointments accurately and efficiently + Initiate… more
- Dodge Construction Network (Tallahassee, FL)
- …**_Essential Functions_** + Execute amulti-channel(phone, LinkedIn, email) outbound and inbound research to generate qualified enterprise meetings + Consistently ... Account Executives to develop account based targets and strategies + Maintainexpected call volumes + Attain all Key Performance Indicators (KPI's)in order toreach… more
- Mass Markets (FL)
- …+ Solid outsourced Contact Center and BPO management experience with inbound , outbound, chat and email + Experience building successful working relationships ... MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology,… more
- EquipmentShare (Fort Myers, FL)
- …through contract negotiation and customer retention. + Quickly respond to inbound leads and requests. Familiar with Customer Relationship Management (CRM) systems. ... local charity initiatives that help you nurture and grow the communities you call home. Employees receive paid volunteer time every year + Opportunities for career… more