- MyFlorida (Tallahassee, FL)
- …Long Term Care (SMMC LTC) including eligibility and enrollment requirements. + Conduct inbound and outbound calls to SMMC LTC applicants and MFH petitioners, or ... four (4) years' experience in a health-related program, human services, social work, call center, customer service or related field. THE BENEFITS OF WORKING FOR THE… more
- SolomonEdwards (Tallahassee, FL)
- …Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the primary ... MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. -...environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current customers promptly. -… more
- Kelly Services (Lakeland, FL)
- …to Hire - Not Remotely** **Essential Duties and Responsibilities:** + Answer inbound phone calls in a prompt, courteous and professional manner ensuring compliance ... with state and federal regulations. + Provide first call resolution where possible. + Demonstrate the ability to...the ability to triage or escalate calls when first call resolution cannot be performed to the patient's satisfaction.… more
- Aspen Dental (Tallahassee, FL)
- …helping patient's do the same. Duties: + Respond to high volume inbound calls while compassionately handling questions/concerns + Schedule new patient appointments + ... customer satisfaction + Various duties as assigned by the Call Center Leadership team Requirements: + High School Diploma...and 10 Mbps upload + Ability to manage high call volume + Desire to exceed customer service expectations… more
- AdventHealth (Orlando, FL)
- …the referral to the appropriate organ and/or tissue teams for follow up. This- call position may require extended work hours during periods of high activity, ... service to our donor service area hospitals during any inbound and/or outbound correspondence and maintains cordial and respectful...Grad or Equiv Required + 2 years of Medical call center or doctor's office experience + 2 years… more
- CVS Health (Tallahassee, FL)
- …the sales process. + Acquire new members on available Medicare products via inbound and outbound campaigns. + Ability to learn and adapt to new approaches, ... to retention, cancellations, and rapid disenrollment. + Adherence to call center quality audit programs. + Highest levels of...1 to 2 years Medicare sales experience + Medicare call center experience **Education** High school diploma or GED… more
- Community Health Systems (Milton, FL)
- …written correspondence, ensuring a courteous and professional interaction. + Handles inbound calls from both internal and external customers, creating service cases ... related field preferred + 1-2 years of experience in customer service, call center, or administrative support required **Knowledge, Skills and Abilities** + Working… more
- American Express (Sunrise, FL)
- …Professional?** + Consistently deliver extraordinary service on a high volume of inbound calls in a fast-paced, structured, customer care environment with a keen ... appreciation through emotional acknowledgement of our customer queries/situations on each call + Technical savvy to multi-task and navigate through multiple computer… more
- Percepta (Melbourne, FL)
- …by using available resources; responsible for learning and executing the complete call handling process. **During a Typical Day, You'll** + Process, answer, and/or ... knowledge. + Actively listen to the consumer providing answers, while controlling the call to lead the consumer in an efficient, professional manner. + Act as… more
- Percepta (Melbourne, FL)
- …and concerns. + Actively listen to the consumer providing answers, while controlling the call to lead the consumer in an efficient, professional manner. + Act as a ... the resolution of inquiries to customers via outbound calls, based on defined inbound procedures, and customer issues. + Handle difficult customer issues and avoid… more
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